If you’re interested in any of the above positions and would like to find our more information, please send your CV to:

hr@junkwize.com

Junkwize has a positive commitment to the promotion of Equal Opportunities for all employees and prospective employees. All applicants will be considered on their merits regardless of race, colour, ethnic or national origin, nationality, disability, sex, marital status, religious belief or sexual orientation.

Booking Coordinator

Job Description

Junkwize is well established and growing waste management company and we pride ourselves to offer the best service available in the industry, as part of our growing path we are currently looking for a booking coordinator to join our office team.

The right candidate will be an outgoing individual with can do attitude, meticulous approach to his daily tasks and strong will to learn and to grow within the company.

Daily Tasks:

• Answering high volume inbound calls and assisting customers with specific enquiries and job bookings
• Update worksheets with changes and status’s of each customer job
• Provide a high level of personalized customer service at all times
• Liaise with management and drivers to book follow on jobs for customers
• Create further interest in the company’s services by inviting customers to use all services and products offered
• All other reasonable duties as and when required
• Proactively contribute with new ideas to the bettering of Junkwize services and processes

Essential Requirements:

• Excellent communication
• Excellent command of spoken/written English
• Capability to memorize regular clients and their requirements/personalities
• Previous experience within customer service, inbound/outbound call centre, control room, contact centre
• An ability to deal professionally, calmly and tactfully with customers and maintain strict confidentiality at all times
• Computer literate/Good working knowledge of Microsoft Office applications
• Ability to multi-task and work on your own initiative in a busy environment
• Able to provide one excellent, previous work related reference
• Xero accounting system Knowledge is not necessary but a plus
• Experience in the waste management industry is a plus
• Right to work in UK

What we offer:

• Full time contract
• Pension scheme
• Paid holidays
• Employee referral scheme
• Possibility to grow within the company
• £22,000 depending on experience
• Young and dynamic environment

Hours of work:

Mon-Fri 8am to 5pm (Occasional Saturdays might be required paid in lieu)

Job Type: Full-time