SUMMARY

The Body Shop Technician position performs vehicle collision and repair work as assigned in accordance with dealership and factory standards. The Body Shop Technician is responsible for maintaining the requisite technical knowledge and skill to efficiently and accurately repair vehicles.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

• Perform vehicle collision and repair work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
• Perform all body work including welding, soldering, body alignment and oxidizing operations.
• Communicate with parts department to obtain needed parts.
• Notify Workshop Controller, Shop Supervisor and/or estimator immediately if additional repair is required or not needed.
• Notify shop supervisor and/or estimator immediately if repairs can’t be completed within time promised.
• Document all work performed on the RO including recording cause of failure.
• Maintain the highest possible standards of workmanship; perform quality checks.
• Supervise work of any apprentice technicians as assigned.
• Ensure that customer vehicles are kept clean and are only driven for business purpose.
• Keep shop area neat, clean; must account for all dealership-owned tools at all times.
• Stay current in the latest collision and repair methods across a number of brands; stay informed of latest bulletins, manuals and other publications.
• Participate in collision and repair training activities; attend factory-sponsored classes.
• Meet customer service standards by achieving NPS ‘Net Promoter Scores.
• Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents.
• Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know.
• Safeguard dealership assets and customer data.
• Complete required training assigned.
• Adhere to consistent and reliable work schedule.
• Demonstrate ethical business practices and integrity in all interactions to uphold the AK & Inchcape group brand.
• Other duties as assigned

MARGINAL DUTIES include the following. Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High School Diploma or equivalent required
• Vocational/technical school preferred
• Specialized training and experience in the repair/refinish of all series of truck and trailer required
• Proficiency in the use of all tools of trade (including welding equipment, paint equipment, shop machines, and power tools) required
• Basic computer skills including Microsoft Word, Excel, Outlook required

• Regular, predictable, full attendance is an essential function of the job Valid driver’s license and acceptable driving record
• Successful completion of pre-employment screening

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid Saipan driver’s license.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• You are required to remember and understand certain instructions, guidelines or other information.
• You must be able to see and verbally communicate. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• While performing the duties of this job, You are required to move frequently, stand, walk, and sit. Use your hands to touch, handle, and feel, and to reach with hands and arms.
• You must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Work environment is an open workshop (no air-conditioning).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.