Billing & Collections Specialist - West Palm Beach
Job description
Have you thought about Trustbridge?
Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs.
At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer.
Trustbridge benefits include:
- Competitive salary
- Health, Dental, Vision, Life and Disability insurance
- 401K with employer contribution
- Tuition reimbursement
- Employee Assistance Program
- Flexible Spending Account
- Generous PTO package
JOB SUMMARY
The Billing & Collections Specialist is primarily responsible for patient billing, collections and accounts receivable activity for all payor sources, in accordance with established policies and procedures.- The Billing & Collections Specialist is responsible for account follow-up, resolving billing problems and answering patient inquiries.
- Sets up financial arrangements as needed.
- Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments.
- Has training and experience in Medicare, Medicaid and commercial insurance billing and experience in various software systems, including Electronic Medical Records.
Qualifications:
A. Education/Regulatory Requirements:
o High school diploma or equivalent preferred.
o 3 years’ experience in healthcare billing and collections.
o Specific working knowledge of various billing software, Microsoft products, experienced with electronic claims and transmissions, and working knowledge of regulatory requirements for Medicare, Medicaid and Commercial insurances.
o Knowledge of medical terminology as well as knowledge of CPT and ICD-9 & ICD-10 CM codes.
o Proven problem solving skills.
o Demonstrates effective verbal and written communication skills.
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