Beverage Assistant Manager - MGM Springfield

Full Time
Springfield, MA 01103
Posted
Job description

PRIMARY PURPOSE:

As a Bar Assistant Manager, you will be responsible for operational functions within the department. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Manage assigned operational functions within the department consistent with the strategic plan and vision for the department
  • Direct smooth, efficient, cost effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control
  • Manage delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
  • Provide management support in the oversight of assigned shift to ensure the delivery of quality service to the guests
  • Coordinate the requisition process and stocking of beverage outlets to maximize revenue for the division
  • Provide guidance and counsel to beverage employees, ensure the staff is scheduled properly
  • Provide recommendations to management on daily operational issues
  • Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Working knowledge of inventory management
  • Able to effectively communicate in English, in both written and verbal forms
  • Able to lead and mentor a team
  • Ability to work under pressure
  • Ability to multi-task and work well in a fast paced, team-oriented environment
  • Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

  • High school diploma or equivalent
  • Two (2) years of supervisory experience in beverage or an equivalent F&B supervisory position
  • Work varied shifts, to include weekends and holidays

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