What does it mean to be a Benefits Specialist at Supplemental Health Care?

Provide exceptional customer service, communication, administration & coordination of the medical, dental, vision, 401(k) and all other benefits offered by the Company. This position will provide administrative support to all HR functions. Manages and contributes to multiple Human Resource projects while using Company core values of Integrity, Candor, Accountability, Respect and Excellence.

What your day-to-day looks like:

• Provides support to Office and Field talent for their benefits open enrollment
• Coordinate daily benefit processing including enrollment & terminations of employees in benefit plan
• Maintain electronic employee benefit file database & updating of employee payroll records
• Provides support to our corporate recruitment team around scheduling, I-9 administration, and new hire paperwork
• Pulls reports and works on excel spreadsheets to support the benefits team
• 401k reporting support
• Answer phone calls and respond to email questions about our medical plans and open enrollment
• Provides immediate and detailed feedback for all requests
• Help to create an environment of high morale, motivation and teamwork
• Other duties as assigned

What you will possess to succeed:

• Minimum of 1 year customer service experience
• 1-2 years of college level education
• Knowledge of proper grammar, spelling and rules of composition
• Ability to collaborate and communicate effectively with team members
• Ability to work independently and with other team members
• Ability to organize and complete work in a timely manner
• Ability to multi-task
• Ability to maintain a great degree of confidence
• Ability to communicate effectively with all levels of the organization
• Knowledge of computers and software systems including Microsoft Office products and the Internet; Must be adept in use of MS Office, particularly Excel and Word
• Must have a willingness to learn and change with the organization
• Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
• Maintain a mature problem-solving attitude under stressful conditions
• Must be detail-oriented and highly organized
• Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required

What we want to offer you:

• A commitment from all leadership to help you succeed and develop you within your role
• Permissive paid time off with six paid company-wide holidays
• Volunteer time off to give back to your non-profit or charity of choice
• A thorough and highly rated training program that will provide the knowledge and skills to succeed in your role
• 401 (k) retirement plan with company match
• Traditional healthcare benefits such as medical, vision, and dental
• Supplemental benefits such as life, disability, hospital, critical illness, and pet insurance
• Unique benefits include mental health and financial wellness programs, LinkedIn Learning, Employee Resource Groups, and leadership development programs
• An enjoyable online work environment that includes some company-paid lunches and Supplemental Health Care merchandise
• Opportunity for you to be sent on a luxury, expense-paid vacation and become a member of Supplemental Health Care's Champions Circle
• A remote work culture that provides equipment such as a laptop, a computer screen, keyboards, mouse, headset, computer camera, and computer bag

Pay Range: Base Pay is between $18 to $20 an hour depending on experience

Salary range may vary due to different state requirements

Diversity Statement:

We are greater when we are equal. We believe inclusivity is the celebration of multiple experiences, approaches, and points of view. We bring together the best people, provide world class opportunities, and cultivate an environment where we all succeed. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.

Equal Opportunity/Affirmative Action Employer - Supplemental Health Care is an Equal Employment Opportunity Employer.

Supplemental Health Care participates in E-Verify to confirm work authorization. Please visit www.uscis.gov for more information.

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