Job description
PRIMARY OBJECTIVE OF POSITION:
The Benefits Specialist position is responsible for directing and planning the day-to-day operations of benefits and wellness programs (group health, dental, vision, short-term and long-term disability, life insurance, travel, flexible spending plan, retirement plans, etc.). This position provides excellent customer service and designs quality benefits plans.
MAJOR AREAS OF ACCOUNTABILITY:
Benefits Administration: (80%)
- Benefits Administration – Daily Operations
- Help respond to daily benefit questions accurately and in a timely manner with our team members.
- Serve as primary contact for benefit carriers and the benefit broker.
- Manage all benefit-related transactions and processes.
- Deliver and Manager New Hire Onboarding.
- Partner with the HRIS team for troubleshooting systems issues. Coordinate transfer of HRIS data to carriers.
- Evaluate and revise internal processes and recommend strategies to reduce costs and increase efficiencies.
- Document and maintain administrative procedures for assigned benefits processes.
- Ensure compliance with applicable government regulations and timeliness/accuracy of required reporting and associated fees.
- Assists the Total Rewards team with Leave of Absence administration.
- Create internal audit protocols to ensure plan participant accuracy, compliance, and overall success of the plan.
- Assists with annual 401k audit working with auditors to gather information and documentation necessary to complete audit. Helps facilitate compliance testing completed by vendor and processes any refunds for distribution and annual true up. Provides necessary communication on audits and compliance testing to facilitate effective decision making.
- Performs reconciliations and quality checks of benefits related data.
- Reconciles monthly benefit invoices to ensure complete accuracy.
- Assists in creating and delivering the circulation of all communications by working with internal partners and outside vendors relating to benefits, including required notices, open enrollment materials, wellness program communications and non-routine communications.
- Assists to facilitate successful planning and execution of annual open enrollment including creation and revision of all communications and systems to reflect new benefits/benefit changes.
- Partners with other leaders to answer any general incoming benefits questions/inquiries and performs back up responsibilities, for others on the team as needed or assigned
- Keeps Total Rewards leader informed of important developments, potential problems, and related information necessary for effective management. Coordinates and communicates plans and activities with others, as appropriate, to ensure a coordinated work effort and team approach.
- Act as the Payroll backup and ensure knowledge of how the two areas collide.
Projects: (10%)
- Performs related work and/or projects as apparent or assigned.
Growth/Innovation: (10%)
- Stays abreast of industry trends and seeks out opportunities to apply innovative solutions to assigned programs. Makes recommendations focused on delivering high-quality, cost-effective programs to address the benefit needs of our employees.
- Proactively evaluates internal processes and makes recommendations to ensure for greater employee experience.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree in Human Resources, Benefits or other related field.
- At least 5 years of experience in Benefits Administration
- Ability to work well with numbers and details.
- Demonstrates proficiency in Microsoft Excel, Word, and PowerPoint.
- Experience working with Benefits Administration System or HRIS as a user and an administrator (Workday preferred)
- Strong customer service orientation. Demonstrated ability to interact effectively with all employee levels.
- Demonstrated ability to handle multiple and varied projects.
- Handles confidential information with the utmost judgement and discretion.
- Ability to communicate effectively, both orally and in writing, with a wide variety of customers, company personnel, and others.
- Working knowledge of COBRA, FMLA, ADA, ERISA, HIPAA, and ACA regulations
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently required to sit, use hands to handle objects and talk or hear.
- Frequent wrist and/or hand movement is required.
- Occasionally required to stand, walk, and reach with hands and arms.
- Must occasionally lift and/or move up to 10 pounds.
- Specific vision abilities required include close vision, distant vision, and the ability to adjust focus.
SUPERVISION OF OTHERS: None
EQUAL OPPORTUNITY EMPLOYER
Restaurant Technologies is committed to providing a work environment that is free from discrimination and harassment in any form. It is our policy to comply with all applicable laws that provide equal opportunity in employment for all persons, and to prohibit discrimination in employment.
As a critical part of our culture of respect, we strictly prohibit any discrimination or harassment based on gender, age, race, color, religion, sexual orientation, gender identity, mental or physical disability, ancestry, pregnancy, national origin, and any other status protected by law.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
If you need reasonable accommodation for any part of the employment process, please contact us by email at
askHR@rti-inc.com
and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. You may also contact us at 1-888-796-4997 if you wish to speak with a resource regarding a reasonable accommodation request.
NEXT STEPS
Thank you for your interest in a position with Restaurant Technologies. The next step is to submit your application. This process will take an average of 20 minutes to complete. We look forward to connecting with you! Not ready to apply just yet? Please like us on Facebook or follow us on Twitter and LinkedIn to stay connected!
WHO WE ARE
Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 20,000 existing accounts we are an established, profitable mid -sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 42 metropolitan markets.
OUR CULTURE
At Restaurant Technologies, we’ve cultivated an award winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on the list of Minnesota’s Fastest Growing Companies. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.
OUR CUSTOMERS
We serve the leaders in the food service industry which include -McDonald's, Burger King, Jack in the Box, Albertsons, White Castle, KFC, Carrabba's, Applebee's, Chili's, and leading independent restaurants.
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