Job description
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Job Location
Job Description
Madison BCycle, a subsidiary of Trek Bicycle Corporation, has been Madison Wisconsin’s bike share provider since 2011. In 2019, Madison BCycle launched the first full fleet conversion to electric bikes. We offer modern and innovative Bosch equipped BCycle Electric bikes. With 400+ E-bikes and 70+ stations across Madison, Monona, McFarland and Fitchburg, Madison BCycle is getting more people riding and transforming how people use bike share for personal mobility, transportation and exploring the beautiful city of Madison, WI.
Madison BCycle is looking for an energetic, self-motivated mechanic to join the team to help maintain and grow our fleet of e-bikes. We are looking for someone with strong bike mechanic skills – who loves problem solving and wrenching on bikes. We are building an awesome team and are looking for people with a positive and friendly attitude to join us! As employees of Trek Bicycle, Madison BCycle team members are eligible for employee product discounts.
Mechanic Responsibilities
Inspect and evaluate electric bicycles for safety, function and cleanliness- Prioritize and assist lead mechanic with e-bike repairs in shop to ensure that BCycle Electric bikes are returned to operation in good condition as soon as possible
- Oversee in-field inspection maintenance (two-week inspection tickets) during operation season
- Help with new bike assembly and assist in training other staff
- Help collect repair data to achieve continuous improvement in fleet reliability
- Maintain clean and organized tools and shop workspace
- Keep inventory of tools and replacement parts needed for in-season maintenance and off-season bike overhauls
- Seek continuous improvements and make suggestions (great ideas come from anywhere)
- Work under guidance of Operation Manager
- Perform as BCycle Tech as needed to support field operations including but not limited to balancing system, performing battery swaps, kiosk battery swaps, event support, and other necessary BCycle Tech tasks, when needed (as listed below)
Tech Responsibilities
Electric bike battery swapping- Balancing the system (moving bikes around)
- Customer service/interaction (questions on the street)
- Operating/maintaining sprinter van (clean and running)
- Bikes maintenance (two-week inspections, basic repairs, annual overhauls)
- Maintaining stations (some troubleshooting, replacing parts, winterizing, batteries)
- Installation and removal of stations
- Events (prepping e-bikes, set up, tabling, tear down)
- Ability to adapt to changing roles
Position Requirements
Impressive attention to detail and proven bike mechanic experience, e-bike experience a plus- Must be able to lift 55 lbs. or more regularly throughout the workday
- The position does not require a degree, but a clean driving record is a must
- Positive attitude and self-motivation are a requirement to Get Stuff Done
- Small team skills and a willingness to have fun while completing the goals are a must!
- Evening and weekend availability and flexible scheduling
- Schedule will vary depending on the season
- Position start date: ASAP
Trek Benefits:
- Flexible and fun company culture
- Competitive health care
- PPO & HDHP medical plan options, Dental insurance, Vision insurance
- Flexible Spending Accounts (FSA)
- Free life insurance & optional term life insurance
- Competitive vacation package
- 401(k) with match and Employee Stock Ownership Plans (ESOP)
- 12 weeks of maternity leave with 100% pay
- Flexible holiday schedule – 10 company holidays
- Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
- Employee discounts on all product
- Deep partner retail discounts
We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
We are an E-Verify employer.
For more information, please click on the following links:
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