Position Responsibilities:

• Consistently demonstrates outstanding guest service skills and always acknowledges guests, preferably by name.
• Ensures beer, soda, liquor, glassware and paper products are appropriately stocked in the beginning and end of each shift; as well as when leaving for scheduled breaks.
• Always maintains department’s safety/sanitation standards.
• Utilizes “Back-Bar Checklist” to ensure all necessary items are present and accounted for. Retrieves required items as needed.
• Always attends pre-shift meetings to ensure knowledge of all necessary information regarding promotions, events, or any other pertinent information.
• Ensures that all drinks are entered into the MICROS POS System immediately upon making the cocktail. Transactions must be precise and accurate.
• Always uses FLAG protocol when serving alcoholic beverages to guests under the age of 35.
• Consistently adheres to all TSRC policies and NYSLA Laws.
• Accurately identifies signs of intoxication and stops service to guest in an appropriate manner.
• Always immediately notifies Supervisor of any guest service concerns, broken equipment or problems with the bar areas or storage rooms.
• Always follows department training standards. (i.e.: clean-as-you-go, re-check guest, etc.). Completes assigned side work.
• Creates a positive experience during the guests bar visit to ensure repeat business.

Position Requirements:

• Must be able to speak English.
• Must possess the ability to count money and make correct change.
• Must have excellent interpersonal communication skills.
• Must have the ability to ring in orders and settle checks on Point of Sale system.
• Previous alcohol beverage service preferred. Knowledge of liquor service standards, compliance of laws, and responsible service techniques a plus.
• Must be able to complete and be well versed in alcohol service training. Must maintain working knowledge of acceptable forms of identification. Demonstrates the ability to identify altered or false identification.

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