Ralph's American Grill in Wilmington, OH is seeking a Barback to support our operations. Ideal candidates have excellent customer service and leadership skills, desire to provide a great experience for our guests and be at least 18 yrs of age or older Open Week and Weekend availability is a must. This position is for 2nd Shift.

Job Summary:

Works with staff to ensure that customers receive prompt seamless service. The barback assists in cleaning the bar, preparing garnishes, ensures the bar is well stocked with all necessities, and takes on other duties to support the bartender and ensure that the bar operates smoothly.

Essential Functions:

1. Assists with opening and closing duties, such as restocking the bar with garnishes, straws, and napkins. Ensures Bartenders have clean towels, glassware, etc.

2. Responsible for keeping bar well stocked with ice, liquor, wine, and beer.

3. Checks taps and appliances to confirm that equipment is working properly. Makes minor adjustments as needed/changes out kegs if needed.

4. Responsible for keeping the bar clean by wiping down surfaces, sweeping/mopping, removing soiled glassware, keeping coolers and storage area clean and organized, and remove trash from area.

5. Knowledgeable in menu items and cocktail recipes.

6. Assists in taking orders, preparing drinks, opening tabs, and processing payments.

7. Communicate with customers, answering questions, handling concerns or complaints.

8. Maintain records and report levels of usage to assist in reordering process and ensuring that delivered items are stored properly.

Physical Requirements:

The physical requirements necessary for an associate to successfully perform the essential functions of the position are outlined below. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position.

Qualifications, Education, Experience, Skills, and Abilities:

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• TIPS Certified preferred.
• Basic math and computer skills.
• Knowledge of proper service etiquette and standards
• Ability to work as part of a team.
• Ability to take direction.
• Professional communication skills.
• Ability to work calmly and effectively under pressure.
• Self-motivated, organized, and ability to problem solve.
• Professional appearance