Banquet Server

Full Time
Naperville, IL 60563
Posted Just posted
Job description
I f you strive to be "The Best", we want to hear from you! Apply today at www.citygatecentre.com/employment and be sure to take advantage of the $250 signing bonus we're offering for this position! *90 Day Waiting Period Applies!
Department: Banquet Services
Reports to: Banquets Manager
Status: Exempt
Compensation: $7.80/hr + Service Charge

Role Summary:
Banquet Servers serve all catered food and beverage items to guests during private events in a timely, friendly, enthusiastic and professional manner. Additionally, an individual in this position ensures that the station and table set ups are complete and meet departmental standards prior to service.


Responsibilities:
  • Completes all opening, closing and running side work.
  • Attends all pre-shift meetings.
  • Serves guests' orders promptly and according to established standards, policies and procedures.
  • Clears tables and return all equipment to their respective areas.
  • Retrieves all reusable food items and place them on a separate queen.
  • Ensures that all spills and breakage are attended to immediately.
  • Informs manager or captain of any problems or complaints from guests.
  • Checks food before service to guests to be certain that appearance, temperature and portions are correct.
  • Maintains a complete an up-to-date knowledge of all menu items, daily additions and beverages offered. (ingredients and preparation).
  • Maintains a clean and safe workspace.
  • Follows hotel and departmental policies and procedures.
  • Understands applicable emergency procedure and evacuation protocol.
  • Performs related duties as assigned.

*This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.


Minimum Qualifications:

Education
  • High school Diploma or equivalent education.
  • Certification in alcohol awareness program (BASSET) is preferred.

Experience
  • Prior service experience preferably in a banquet setting.
  • Knowledge of appropriate table settings and service ware.

Skills
  • Excellent written and verbal skills.
  • Neat and clean appearance.
  • Ability to work in a team environment.
  • Must be able to compute basic arithmetic.
  • Must have a flexible schedule and be available to work nights weekends, and holidays.

Physical Requirements
  • Must be able to stand and exert well-paced mobility for up to 8 hours.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Must be able to bend, squat and lift up to 30 lbs. on a regular and continuing basis.



We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.

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