Banquet Manager

Full Time
Middlefield, CT 06455
Posted
Job description

Lyman Orchards Golf Club is excited to announce the career opportunity of a Banquet Manager for our membership. Qualified candidates will thrive in a hospitality environment, be a great communicator, be proactive in sales & marketing of banquets and event, and be highly focused on providing superior service.
Season position with opportunity to turn full time.
$18 - $20/hour
Key Responsibilities of the Banquet Manager:
  • Primary sales person for all Member and Member Sponsored Banquet and Food & Beverage events and establishes each Banquet Event Order
  • Finalizes all banquet and events by providing the Director of Food & Beverage a completed Event P/L in a timely manner.
  • Reviews all Banquet Event Orders on a daily basis to determine staffing levels, location set-up, related supplies and decorating materials.
  • Ensures events are set up on time, the quality of the product and level of service delivered.
  • Maintains and improves on an ongoing basis the presentation of all events at the facility.
  • Processes banquet checks and related documents in accordance with established accounting policies and procedures to include recording events on the POS system.
  • Responsible for maintaining inventory, storage areas, and preparation of inventory reports as well as preparation of proposals for significant expenditures such as new theme parties, equipment, etc.
  • Provides input on menu design and revisions.
  • Monitors overall convention/banquet areas for cleanliness and any maintenance issues. Works with housekeeping and engineering on any areas in need of attention.
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Manages department members that may include, but is not limited to: Assistant Banquet Manager, Banquet Bartender, Banquet Captain, Banquet Chef, Banquet Server, Catering Coordinator.
  • Assures that effective orientation and training are given to each new associate. Develops ongoing training programs and test for comprehension.
  • Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses
  • Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
  • Communicates any changes or new policies and procedures to the department.
  • Conducts staff meetings with subordinates.
  • Regular and reliable attendance.
  • Incorporates safe work practices in job performance.
Minimum Qualifications for the Banquet Manager:
  • Bachelor’s degree (BA) and or one to two years related experience and/or training; or equivalent combination of education and experience. Experience managing personnel.

Other Qualifications:

  • Driver’s License may be required. Alcohol Service Training, Food safety and applicable sanitation training.
  • Knowledge of software applications such as Microsoft Word, Excel, and POS system

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