Job description

JOB DESCRIPTION

Job Title:Banquet Captain

Reports To:Events Manager

Direct Reports: N/A

Status: Non-Exempt

Purpose:

The Banquet Captain functions as the lead banquet server, trains, and schedules banquet servers. This position also performs the duties of a banquet server, taking food and drink orders and serving guests, and illustrating the proper techniques and etiquette for all styles of service. The Banquet Captain will play a key role in contributing to our guest satisfaction, and in achieving The Buccaneer’s Mission.

Essential Functions:

· Act as direct liaison between guests and staff.

· Demonstrate and maintain knowledge of food preparation and service.

· Maintain accurate knowledge of physical capabilities of banquet space.

· Ensure banquet rooms are set up according to contract.

· Keep work areas clean and organized.

· Complete necessary paperwork as assigned.

· Report all unsafe conditions immediately.

· Assist Manager in activities relating to Events department.

· Assist in the training and counseling of servers and attendants.

· Demonstrate and maintain knowledge of basic bar terminology and wine service.

· Perform opening and closing procedures.

· Maintain equipment related to banquets.

· Maintain inventory of banquet supplies.

· Set up portable bars.

· Assist in acquisition of special equipment needed for banquet functions.

· Attend required meetings.

· Creatively solve customer requests.

· Directly obtain and receive goods for banquet functions.

· Other duties as assigned by management.

Knowledge, Skills, and Abilities:

• Food Handler Card required.
• High School Diploma, GED, or equivalent is required. A college degree in Sales & Marketing or Event field is preferred.
• Requires basic computer literacy.
• One year banquet attendant/server experience.
• Valid driver’s license required.
• Ability to communicate effectively with the public and other employees.
• Must be able to multi-task and work in a fast-paced environment.
• Must be able to bend, crouch, stoop, climb, and lift up to 50 pounds on a daily basis.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Christiansted, VI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Events management: 1 year (Preferred)

Work Location: In person

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