Job description

Job Title: Bank Specialist

Job Location: - Cincinnati, OH

Job Type: Full Time

Salary - $36,000 to 38000+ Benefits

Job Description –

As a Bank Customer Service Representative, you'll work within defined guidelines, to facilitate service conversations on Banking – Auto Loans line of business or product set. In this role, you will make a difference to our members as you collect requirements and respond with relevant solutions through client defined parameters.

What you'll do:

• Provide operational support to members with their Banking – Auto Loans line of business or product Review accounts and processes transactions that may require action.
• Identify and confirm the member’s immediate request(s) and works to resolve issues.
• Explore member’s needs and recommend to fund an outstanding Loan.
• Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions.
• Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follow written risk and compliance policies and procedures for business activities.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Cincinnati, OH 45202: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Banking: 1 year (Required)

Work Location: One location

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