Job description

ABM is HIRING IMMEDIATELY for Baggage Agents - $19.65

Pay: $19.65 an hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members(Programa de beneficios de). Flight benefits coming in early 2023 for eligible positions.

Why work for ABM?

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Summary:

ABMis looking for a Baggage Agent, for a large airline client at SFO Airport.

Position Summary Details

The Baggage Agent provides support to the Baggage Service Office and is responsible for effectively working with customers to assist with them with delayed, damaged or pilfered baggage.

Essential Functions

• Ability to be empathetic, mindful and helpful to customers who have been separated from the belongings
• Resourceful when dealing with mishandled baggage by tracing and reuniting customers with their belongings

Responsibilities

• Ability to read IATA tickets to determine flight departure times and connecting carriers
• Screens all interline passengers prior to placing bags on the interline return belts
• Ensures baggage tagging is correct
• Direct and assist passengers with mischecked or short-checked bags
• Handles misplaced/lost baggage claims and provides reports to Carriers
• Evaluates customer’s need concerning airline locations
• Is able to meet the Station’s attendance standards
• Other duties as assigned

Qualifications

• Must be 18 years of age or older.
• Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.

Preferred Qualifications:

• Customer Service Experience
• 1 yr of similar work experience

ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

Category: Airport and Airline

Job Type: Full-time

Pay: From $19.65 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• San Francisco, CA 94128: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

Work Location: One location

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