Automotive Service Advisor - Hiring ASAP!

Full Time
Mountain Home, ID 83647
Posted
Job description

Are you getting tired of the traffic, growth, and higher cost of living in bigger metro areas? More and more people are being drawn to the quality of life offered in the more rural areas of Southwest Idaho. The area is welcoming and family-oriented, has a great year-round climate, and offers plenty of recreational opportunities. The growing job market continues to attract new residents, and beautiful mountains, lakes, and rivers are in close proximity. If you love to hunt, fish, ski and recreate in all four seasons - and enjoy unique shopping, dining and entertainment experiences - then this is the place for you!

So let's get real. Why consider rural southwest Idaho? First of all, contrary to popular belief, Idaho does exist and NO, it’s not in the Midwest. According to an ESPN poll, NO ONE in Idaho is afraid of anything, not even wild gorillas. Maybe it’s because Idaho is the home of more gun manufacturers than any state in the USA, along with Constitutional Carry. A place where people still wave to you as you drive past. An American flag can be found on every post for the 4th of July. Where ‘Gone Fishing’ is a way of life, and Whistle Pigg’n is a real past-time sport (look it up!). A place where Evil Knievel jumped the Snake River Canyon. YES, it’s LEGAL to BASEJUMP off the bridge in Twin Falls and parachute to the river below. Home of world class fishing, and a place where you can still catch a 10 foot White Sturgeon in the deepest canyons in the USA. A place where you can watch mule deer and elk migrations, watch hundreds of antelope, and fish for salmon and steelhead when they migrate. A place where you can easily access the freeway and head to nearby metro areas for some of the finest music festivals, food festivals and wineries in the nation, and where multiple world class ski resorts are only a few hours away.

Ok… now for the Nitty-Gritty. Let’s say we are looking for an experienced Service Advisor that wants to get out of the hustle and bustle of whatever crowded and overpriced metro you are currently living in. You want to move to "No Fear, Whistle Pigg’n, Flag Wavin’, Clean Air (unless there’s forest fires)" rural southwest Idaho. You are my target audience! Now that I have your attention, here is what I’m offering…. **Moving assistance to help you move your gun safes, hunting gear, tackle box, and large collection of United States Flags. **Medical, Dental, and Vision plan options (health plan will cover accidental abrasions that could potentially be caused by over-anxious Whistle Pigg’n.) **Paid Holidays / Generous Paid TIme Off policy (because what good is it if you cannot wave your flag while hunting and fishing and enjoying life in the best place on earth??) **A 401(k) retirement plan with a Percentage Match from the company (because after all, once you live here you will want to retire here, so best be prepared!), and the ability to earn UNLIMITED, UNCAPPED commissions on top of a generous base salary.

The Auto Ranch Group has a large customer base, productive technicians, and we are continuing to grow at a rapid pace! Our Senior Management team of enthusiastic car business professionals is ready to support you and give you the tools you need to be successful. Come check us out and you will not be disappointed! This is the place where you can grow, have new opportunities, and earn big city wages while living a great life (see above!).

It's TIME for YOU to join our team! Submit your resume TODAY, with confidence that all contact with us is completely confidential.

Our benefits include:

  • Health Insurance
  • Life Insurance
  • Disability & Accident Coverage
  • Dental Coverage
  • Vision Coverage
  • 401(K) Retirement Plan with percentage match
  • Generous Paid Time Off policy
  • Paid Holidays
  • Employee Discounts
  • Paid training programs
Responsibilities
  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensure the daily inventory of technicians' time is consistently sold to service customers
  • Distribute work between technicians efficiently
  • Answer technical questions about vehicle problems, warranties, services, and repairs
  • Maintain Customer Success Index at or above company standards
  • Assist in diagnosing vehicle problems; order parts and tools as necessary

Qualifications

  • Organized and friendly personality
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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