Job description

Job description Parts Counter

Ken Ganley Auto Group is now hiring experienced Parts Counter Representatives FT – at all our 40+ dealerships! Qualified candidates must have a verifiable customer satisfaction track record!

Ken Ganley Auto Group is proud to be Ohio’s largest dealer group and now ranks #14 in the country overall. We are currently seeking qualified individuals to join our world-class team and be a part of one of the fastest-growing dealership groups in Northeast Ohio and beyond!

We have EXCELLENT CAREER OPPORTUNITIES at all our dealership locations. Which include state of the art facilities, a robust client base and an overall rewarding work environment. We offer a best-in-class compensation and benefits package, including top pay and benefits in our area.

Duties and Responsibilities include but are not limited to:

• Assist all walk-in customers in selecting required parts, suggest companion requirements, offer specials and ensure that the customer is exposed to the full product line.
• Pull purchased part from stock. If the part is not in stock, determine availability and submit an emergency order (if requested by customer or tech).
• Answer calls, provide price quotes and other information.
• Set up orders for daily shipment, delivery or pick-up.
• Verify WILL CALL and BACKORDER files weekly and return to vendors, or stock those items not required.
• Assist service technicians in selecting parts needed for repairs in process.
• Notify service desk and the customer that ordered parts have been received.
• Ensure that parts can be charged out, when the technician presents a repair order.
• Keep parts catalog and price books current.
• Keep all bins, aisles and parts area clean, neat and clearly labeled.
• Be friendly, professional and efficient when working with customers, co-workers and other dealership departments.
• Issue credit slips for parts returned, ensuring that the original invoice or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by Parts Manager.
• Keep current on new products and updates.
• Participate in all training programs that are made available.
• Reliable attendance required.

Benefits Include:

• Competitive hourly and commission pay based on experience level.
• Generous vacation and holiday pay.
• Healthcare (including dental and vision), 401K benefits, Vacation, Sick Time and Paid Training.
• Stable work with growth opportunities.
• Ongoing training and development.
• A positive and professional atmosphere.

Who should apply? Motivated and skilled parts counter representatives with experience or entry level. High school diploma or equivalent is required.

Applicants must be 18 years or older and be authorized to work in the U.S. Applicants are also required to have a valid driver’s license with an acceptable driving record. Other requirements include completing and passing both a background and drug test as a condition of employment.

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, sexual orientation, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. Ken Ganley Auto Group is an equal opportunity employer and maintains a drug and alcohol-free workplace. Apply today!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Brookpark, OH 44142: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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