Batteries Plus Bulbs

Service and Repair Technician- Career Opportunity

Batteries Plus Bulbs is seeking a Full Time Service and Repair Technician to join our Pro-Staff Team in Shrewsbury PA. We offer a career you can enjoy and come to count on for long term stability and growth opportunity.

Our Family-Owned Franchise has found nation leading success through building strong community in the workplace, providing the resources and support individuals need to shine in their roles and advance within the ranks. We believe to succeed, we need to fill our teams with people who possess Strong Core Values and then Equip Them For Success and finally, Share In The Wins!

Compensation and Benefits We Offer:

Our average hourly repair technicians earn between $18-$21 per hour in wages and repair incentives, with some above $21. Our competitive repair technician compensation package consists of base pay, weekend shift differential, and individual repair incentives. ALL NEW HIRES receive up to $19 per hour training pay for their first 3 months.

On top of our competitive wages, we also offer Great Benefits including:

• (401K) IRA Retirement Match Savings Program
• Health Insurance, Dental Insurance
• Paid Time Off (PTO) and Paid Holidays Up Front!
• Employee Discounts including friends and family
• Recognition Rewards Program
• 3-Month Training Pay Program

What Do We Do at Batteries Plus Bulbs?

• We Offer Battery Solutions for all types of Vehicles, Equipment and Devices
• We Offer Lighting Solutions such as Home LED Bulbs, Flashlights, and Smart Home Products
• We Offer Expert Service Solutions such as Phone and Tablet Repairs, Replacement Auto Keyfobs, and Battery Installations
• We Offer Solutions to both Retail Consumers and Commercial Businesses
• We LIVE for 5-Star service and work as a team to create customer experiences that keep them coming back for more!

Primary Job Duties for Repair Technicians:

• Diagnose and Repair broken Cell Phones and Tablets
• Installing batteries into Vehicles, Equipment, and Devices
• Performing Automotive Key Cutting and Programming Services
• Building and Repairing Custom Battery Packs
• Supporting our Sales Team with advanced technical knowledge
• Providing store support in areas of operations such as inventory, recycling, organization, equipment maintenance, etc.
• Providing support services to backup our sales staff with customer service, answering phone calls, pulling customer orders, etc.

Qualifications for Repair Technicians:

• Good listening and verbal communication skills.
• Customer service skills.
• Ability to gain quick and solid understanding of company's electronic POS, cross reference, and work order management system.
• Ability to multitask effectively and prioritize, follow up, and meet deadlines with multiple tasks and projects.
• Ability to calculate simple math and percentages.
• Strong eyesight and technical aptitude required for various types of repair work we offer.
• Valid driver's license and ability to get to area stores.
• Must be able to lift 50 + lbs. to eye level.

Repair Technician Schedule:

• This is a Full Time position with an average of 40 hours per week over 5 shifts/days
• Schedules are published 3 weeks in advance to help provide a stable predictable working environment
• All Shifts are DAY SHIFT with the latest ending at 7 PM
• Working shifts include weekdays and weekend days - Weekend Shifts include a Shift Differential!
• All Shifts are worked in a Retail Store Setting

Training to Equip You For Success:

To equip you for the job, we offer hands-on and online training with certifications in areas of repair including Level 1 and 2 WISE Certifications. To set you up for success, we offer a competitive 3-Month Training Pay Program to give time for Learning the Role, Team Connection and adopting our Company Mission of customer service excellence!

Lacking experience? Don't worry, our team is made up of people from all types of backgrounds including Auto Repair, Phone Repair, Restaurant, IT, Customer Service, Retail, Computer Repair, Military, etc. If you have strong communication skills, technical aptitude, and the right attitude, we are willing to train you with the skills you need to succeed. We only promote from within, so training and development runs through our veins!

Application:

Interested in learning more about our team? Complete our initial 3-minute mobile-friendly application. If you meet our requirements, we will contact you within 24-72 hours of your application to schedule a phone interview. We look forward to meeting you!

Batteries Plus Bulbs is an Equal Opportunity Employer and Drug Free Workplace.

Job type: Full-Time

Pay Package: $40,000.00 - $47,500.00 per year

Benefits:

• (401k) SIMPLE IRA
• (401k) SIMPLE IRA Matching
• Employee discount
• Flexible schedule
• Health insurance
• Dental insurance
• Paid time off
• Paid holidays
• Paid training
• Referral program
• Recognition and Rewards Program
• Uniforms

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Shift availability:

• Day Shift (Required)
• Weekend Shift (Required)

Work Location:

• One location
• In physical store

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• Electronic or Auto Repair: 1 years (Preferred)
• Customer Service: 1 years (Preferred)

License/Certification:

• Driver's License (Required)