Auto Service Advisor

Full Time
Eau Claire, WI 54701
Posted
Job description

Adam's Automotive is currently hiring for a full-time Auto Service Advisor to work directly with customers and provide quotes for our automotive services in the Eau Claire, WI area. This sales position earns a competitive salary of up to $100,000 per year, depending on experience.

In addition to competitive pay and our supportive culture, we offer our Auto Service Advisors the following benefits:

  • Health
  • PTO (paid time off)
  • IRA (individual retirement account) with fund-matching
  • Aflac availability
  • Paid training
  • Employee discounts

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! If you're interested in utilizing your customer service skills, just fill out our initial mobile-friendly online application. We hope to meet you soon!


DAY-TO-DAY

Our Service Advisors work 50 hours per week within our store hours.

As an Auto Service Advisor, you are responsible for communicating with customers about their vehicle repair needs and relaying that information to our service technicians. Over the phone and in person, you greet our customers and help them determine what repairs are necessary and how much they will cost. You answer each customer's questions and help them feel confident that we're providing the solutions that best suit their needs. Then, you clearly communicate the agreed-upon repairs to our automotive technicians. Personable and friendly, you use your great customer service skills to build strong client relationships that lead to return business and referrals. You get satisfaction from helping our customers find painless solutions for their car troubles!


ABOUT ADAMS AUTOMOTIVE CENTER

At Adams, our team is second-to-none when it comes to full-service car repair and maintenance. We employ skilled technicians who expertly handle everything from timing belt replacements to complex transmission repairs. We are committed to providing excellent service, and we take it to the next level by offering 24-hour towing, loaner vehicles, and a free shuttle. We want to turn our new customers into life-long customers, and that's why we guarantee 100% customer satisfaction.

We know we wouldn't have satisfied customers if we didn't have satisfied employees! We make every effort to ensure our amazing crew feels respected and valued. To show our appreciation, we reward our staff with fantastic benefits and perks including paid vacations and weekends off. Our tight-knit team works hard, and they deserve it!


OUR IDEAL AUTO SERVICE ADVISOR

  • Effective communicator - great communication skills, both verbal and written
  • Friendly - provides outstanding customer service that is always respectful
  • Trustworthy - always honest and performs work with integrity
  • Adaptable - works with confidence in a fast-paced setting

If this sounds like you, keep reading about this sales position!


REQUIREMENTS FOR AN AUTO SERVICE ADVISOR

  • Sales experience
  • Good typing skills

If you meet the above requirements, we need your customer service skills. Apply today to join our automotive team as an Auto Service Advisor!

Location: 54701

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