About Houston-Galveston Area Council

The Houston-Galveston Area Council is one of the largest regional planning commissions in the country with a diverse service area of 13 counties and more than 7 million people. We are the pulse of our region addressing issues that cross city limits and county lines every single day.

We make decisions that affect our transportation system, ensure the safety and well-being of our seniors, connect people to jobs, help families recover from natural disasters, preserve water quality for our children, and so much more. We work to make the region a great place to live, work, and thrive.

What will I be doing?

ü Responsible for designing, managing, and supporting state of the art video conferencing systems across the agency

ü Supervise and work with the network helpdesk staff who support agency AV equipment as needed for meetings and events

ü Work closely with facility manager, audio visual consultant, and sub-contractors on designing, recommending, and implementing new technology to modernize H-GAC’s meeting spaces

ü Take the lead in facilitating deployment of the new audio-visual solutions to H-GAC’s meeting spaces agency wide

ü Manage, coordinate and support the installation and maintenance of all audio video components in the agency including scheduling and coordinate equipment installations

ü Perform quality checks on all audio visual work and maintain documentation such as schematic drawings, configurations, and codings

ü Maintain agency’s audio/video and communication equipment and technology

ü Maintain software/hardware Codec, digital signage displays, MS Teams room and other virtual meeting room technology

ü Stay up to date on state of the art facilities design, technology options, and implement logistics in order to increase end-user satisfaction

ü Oversee operation and quality of meeting rooms audio and video technology to ensure meeting rooms audio and video equipment are in functional order

ü Manage staff to support agency meeting activities to provide stability and availability to the hosting team during the entire meeting to guarantee a successful event

ü Develop and update documentation of systems and developing instructions and training materials on operation of equipment and best practices for conducting virtual or hybrid meetings

ü Generate reports and metrics for call and meeting quality, meeting attendance, and investigate reason for poor or disruptive performance

Key Qualifications

ü Demonstrate strong ability to understand the design concept of basic audio, video, and virtual room communication devices

ü Demonstrate excellent communication and writing skills

ü Be able to perform under tense and time critical situations and be able to respond and resolve issues real-time

ü Demonstrate technical skills and understanding of handling virtual/hybrid meetings using Zoom and/or Microsoft Teams

ü Display proficiency in using cameras, computers, and microphones when hosting virtual meetings

ü Problem-solving skills regarding audio/video issues before or during virtual meetings

ü Working knowledge of Microsoft Office 365 applications including Microsoft Teams, PowerPoint, and Visio

Do you have…

ü Bachelor’s degree in an applicable academic discipline or related field of study

ü 5 years of experience working with local government, nonprofit programs, school or in job related duties