Assistant General Manager - Los Gatos

The most delicious decision you'll make is to join our team!! We make magical ice cream to create happiness through moments of wonder. We believe in our culture, an amazing work environment, and endless ice cream not to mention competitive benefits and great growth opportunities!

Position Overview: A Salt & Straw Assistant General Manager will assist in the oversight of store operations & customer service. Additionally, the Assistant General Manager will support employee hiring, scheduling and management, food safety, inventory, regulatory compliance, reporting and store efficiency and optimization.

Primary Job Responsibilities:

• In partnership with the General Manager the AGM will recruit, hire, train, supervise, coach, and counsel Team Members

• Leadership of a professional, FUN & positive Team Member and Customer experience

• Ensure compliance with safety and sanitation regulations by following and enforcing ServSafe regulations

• Foster and lead environment of sales driving in all channels to meet sales budgets and forecasts

• Assist in compiling work schedules and reports

• Ensure shop is in compliance with all local, state and federal regulations

• Performs all Team Member job duties including scooping and other tasks to ensure great customer service

• Enforce Salt & Straw corporate policies and procedures

• Plan, organize, coordinate and manage ice cream preparation and sales operations

• Place purchase orders for supplies, commodities and associated products and support for the purchase or requisition of retail & food service equipment

• Maintain recipes, pricing and portion control; maintain weekly and monthly reports as required.

• Maintain and report to Salt and Straw Support Center; temperature logs, receiving logs and packing lists, inventory control logs, Store Self-Assessment audits, sales and tip data

• Report Human Resources or Customer incidents to General Manage and/or Salt & Straw Support Center

The above points should not be considered an all-inclusive description of the job or job duties. Team Members in all positions may be asked to perform other duties when needed, during times of co-workers absence, or to balance workload(s), retail process and/or retail volume changes

Position Requirements:

• 18 years old or older

• Open availability, Monday - Sunday, 40+ hours a week including evenings, weekends & holidays

Salt and Straw Values

Create The Unbelievable

Show Up Generously

Act With Thoughtful Curiosity

Share Human Kindness

Make It Count

We cant wait to meet you!

Salt & Straw is proud to be an equal opportunity employer of all qualified individuals. We will consider all people - minorities, women, veterans and individuals with disabilities no matter their sexual orientation or gender identity. Salt & Straw will consider giving opportunities to qualified individuals with criminal histories when it aligns with federal, state and local statutes.

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