Job description

About us

MOD Pizza is a small business in Schaumburg, IL. We are challenging, collaborative, rewarding and our goal is to At MOD, everyone is free to be themselves and has an equal opportunity to pursue their hopes and dreams. We embrace individuality, support human growth, and recognize the value in second chances. To us, pizza is more than just food. It’s our platform to make a positive social impact in the lives of our people and the communities we serve. That means doing our part to create a more accepting and equitable world by building a successful business that puts people first..

As a MOD Pizza Assistant General Manager, you directly impact the success of the MOD community by supporting the General Manager in executing store operations and leading the MOD Squad and Shift Leaders. You will work beside and watch over your MOD team in-order to build and maintain the MOD experience. Your objective is to live, guide, and demonstrate MOD Pizza’s purpose in all interactions with Squad and Customers.

Perks

• Competitive hourly rate plus tips
• Training and education at work
• Opportunities for career development and promotion
• Access to employee support
• 401k
• Medical, dental, vision benefits
• Paid parental leave
• Sick days, paid vacation
• Free meal per shift
• 50% off when dining with guests when off shift
• Awesome MOD swag: t-shirts, bandanas, stickers, etc.

Key Responsibilities

• Exhibit Grit, Growth, Generosity, and Gratitude
• Demonstrates servant leadership and strong work ethic for the MOD Squad; delegates tasks and assigns stations to ensure that Super-Fast service, cleanliness standards, and customer needs are met
• Cultivates a positive learning environment through clear, respectful mentorship and feedback to MOD Squad Members and Squad in training; addresses individual motivation, needs, concerns, and provides recognition
• Acts with the integrity and honesty that promote MOD Pizza culture.
• Keeps Squad focused during peak volumes; problem solves in a dynamic, high pressure environment
• Execute to MOD Pizza recipes and presentation guidelines
• Supports the General Manager (GM) with administrative duties including inventory, cash handling, and payroll
• Provides direct support to the General Manager in implementing company programs to meet MOD’s operational and organizational goals
• Acts as a mentor for Squad and Shift Leaders/Captains by observing, assessing, and suggesting ways to improve performance, and providing feedback to the General Manager
• Communicates effectively; uses discretion and filters all pertinent information to the Shift Leaders as directed by the General Manager
• Maintains consistent attendance and punctuality

Basic Qualifications

• 2+ years of management experience in a leadership role
• Problem-solving abilities in a fast-paced environment
• High level of integrity and accountability
• Must be at least 18 years old

Preferred Qualifications

• Some college education in Business or related field
• High school education or GED
• Experience in a retail or restaurant environment
• Strong communication skills

Physical Requirements

As a member of our Squad, you will be working in a kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing and pulling to handle or move objects weighing up to 50 pounds. You will also be asked to operate hand-held appliances and simple kitchen equipment (industrial can opener, dough press, industrial dishwasher, etc.). Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. The ability to comply with all public health requirements, including wearing a mask, is required.

Working Conditions

• High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative)

• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer

• Will work near moving or mechanical parts

• Varying schedule to include evenings, holidays and extended hours as business dictates

• Must be authorized to work in the United States

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Experience level:

• Under 1 year

Shift:

• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Gurnee, IL 60031: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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