Job description
This is an on-campus position.
Purpose: Piedmont Virginia Community College (PVCC) seeks a detail-oriented, energetic, collaborative Assistant Director of Financial Aid with outstanding interpersonal skills and experience in student financial aid for a busy office committed to the principles of access and equality, providing excellent customer service, and student support.
General Duties and Responsibilities: The Assistant Director of Financial Aid is a member of the management team and assists with the overall administration of the entire financial aid program. Along with the Director, the Assistant Director provides training, direction, and supervision to the financial aid staff. The Assistant Director will have extensive knowledge of federal, state and college policies and procedures and will assist the Director in development of policies and procedures to ensure compliance with state, federal, and institutional regulations. The Assistant Director resolves problems and issues affecting the department and recommends measures to improve the effectiveness and efficiency of the department. Some evening and weekend hours are required.
Specific responsibilities and functions may include, but are not limited to:
- Managing and tracking data, preparing reports, and assisting with any internal or external audits.
- Monitor financial aid awards to ensure program integrity and compliance.
- Keep up to date and abreast of changes to pertinent legislation and regulations concerning student financial aid.
- Collaborate in the development, implementation, and maintenance of institutional and department policies and procedures based on federal and state regulations, guidelines, and professional literature to minimize exposure to risks.
- Review and revise standard operating policies and procedures as needed and on an annual basis.
- Oversee and complete all operations to ensure proper disbursement of federal, state, and scholarship funds.
- Calculate Return of Title IV funds.
- Work with financial aid advisors to manage student caseload and assisting students with eligibility, verification, and appeals.
- Serve as backup support to the Financial Aid Office staff and to the Director.
- Provide financial aid presentations and workshops to current and prospective students.
- Collaborate with Finance and Administrative Services to reconcile financial aid accounts and disbursed financial aid funds.
- Ensure students and families are provided with accurate and complete information.
- Provide action plans, resources, and training for the performance and professional development of the financial team.
- Develop working relationships with internal and external partners, college staff, and faculty ensuring respect, teamwork, and support.
- Manage compliant escalations.
- Maintain confidentiality and comply with Financial Aid Administrator’s professional code of conduct.
- Perform other projects as needed.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Bachelor’s degree or equivalent combination of education and experience.
- Working knowledge of Title IV regulations and experience in a higher education environment.
- Strong attention to detail.
- Strong organizational and math skills.
- Demonstrated ability to analyze information.
- Able to communicate effectively, orally and in writing, with a diverse population of students, families, faculty, and administrators.
- Able to travel on occasion to off campus events.
- Must be able to work flexible hours to include monthly evenings and weekends.
- Demonstrated proficiency in Microsoft Office applications.
- Public speaking and presentations skills.
- Ability to work under pressure while managing multiple workflows with varying deadlines.
- Minimum of 3 years’ experience in student financial aid, knowledge of Veteran’s benefits processing and regulations, and leading a team.
- Experience with PeopleSoft or similar student information system.
- Bilingual
- IT technical experience
Ability to travel, on occasion, to off-campus events.
Application Package must include—
- Online Application
- Resume
- Cover letter
- Names, addresses, email and telephone numbers of three (3) professional references
In order to better serve our customers, PVCC will only accept online applications. PVCC will not accept hand-delivered applications or applications submitted by mail, email, or fax. Cover letters and resume/curriculum vitae must be attached electronically to the online application.
References & criminal background checks required.
Piedmont Virginia Community College is an Equal Opportunity, Affirmative Action Employer.
We value and support the diversity of our students, faculty, and staff. We seek to promote an understanding and appreciation of differences by creating an inclusive environment embracing individuals with diverse backgrounds, experiences, and aspirations.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link:
We are a “Virginia Values Veterans” (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application.
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
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