Job description

Our Goal

Kaiserman Company seeks to provide our residents with a seamless and comfortable experience, through superior service, in a secure, well-maintained home and community of which each resident can be proud. We further strive to provide our commercial tenants with well-maintained office and retail facilities allowing them to focus on their operations while we professionally maintain the property. We provide our team with satisfying and rewarding careers as they operate successful properties, while adhering to the highest level of integrity and personal accountability.

Job Summary

The Assistant Community Manager (ACM) is responsible for marketing and leasing the property they work at. Along with assisting the Community Manager, the ACM will provide leadership to leasing associates, excellent customer service to residents and applicants, and be the first point of contact for all resident needs.

Essential Job Functions

• Manage all renewal functions including initiational notification, follow-up, and appointment scheduling for lease renewals.
• Assist the Community Manager with developing and implementing community level processes.
• Manage training and mentoring of all Leasing Associates at the property.
• Provide first-line customer service for prospective and current residents, as well as property guests.
• Support the maintenance staff with conducting routine inspections of all vacant units to prepare for turnover.
• Conduct routine inspections of common areas, including fitness centers, lobby areas, and maintain appropriate levels of cleanliness and tidiness.
• Assess the Community in comparison with comparable properties and prepare market analysis as needed.
• Fully manage all job specific software programs (Yardi, Microsoft).
• Manage the lifecycle of all work orders on the property.
• Ensure all administrative and accounting tasks are completed in a timely and accurately as delegated by the Community Manager.

Knowledge, Skills, and Abilities

• 3+ years of business management experience required.
• 3+ years of experience working in a property management administrative, sales experience or equivalent.
• 2+ years of experience leasing in a Class B or better multi-family housing environment preferred.
• High School Diploma or GED required.
• College associate degree preferred.
• Ability to interact positively with residents, employees, vendors and the general public.
• Excellent interpersonal skills.
• Experience with Microsoft Office preferred.
• Experience with Yardi preferred.
• Near perfect written and verbal communication skills.
• Basic accounting/financial record keeping knowledge.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Marcus Hook, PA 19061: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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