We have a number of vacancies based in March

Full-time and part-time hours available.

Starting salary £23,620 with the opportunity to progress further through the pay scale. Grade 4 £23,620-£25,878

Fenland District Council.

Be part of our successful Council Tax team to compile and maintain client records, verify eligibility for reductions (including Local Council Tax Reduction Schemes), make amendments and set up billing, collection of Council Tax. This will include daily telephone communication with the public and various Government bodies.

Requirements of the roles:

• Team player and can work on own initiative
• Great communication skills - written and verbal
• Monitor client accounts to check payments received
• Excellent customer service skills
• Accurately update computer systems & records
• Keep up in a fast-paced partnership environment
• Liaise with other departments, Citizens Advice and Department for Work and Pensions
• Ability to work from home where necessary
• Could be required to travel to Thetford for training although a full programme of remote e-training is currently in place
• And above all enthusiasm!

During this current recruitment period, ARP have a flexible approach to recruitment including telephone and video interviewing, online induction and blended training and therefore candidates need to be able to work in the office and from home. Personal data from the application process will be shared with ARP and host/employing authority.

If you are interested in this post and would like to apply, please complete an application form (please read the guidance notes) and send to the Human Resources team, preferably by email to Recruitment@fenland.gov.uk or post to the HR Team, at Fenland District Council, Room 48, Fenland Hall, County Road, March, PE15 8NQ.

Application forms are available to download from this page or alternatively please either phone our Customer Services team on 01354 654321 or email Recruitment@fenland.gov.uk.

Closing date Wednesday 30th November 2022.