ARJR Service Manager - Physician Assistant
Full Time
New York, NY 10021
Posted
Job description
Overview:
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
ARJR Service Manager
Hospital For Special Surgery (HSS) was founded in 1863 and is recognized as a world leader in musculoskeletal medicine. Highly ranked in orthopaedics and rheumatology, HSS’s strength lies in the depth of experience of its physicians and clinical staff, its leadership in education of expert clinicians and future leaders in academic medicine, and its innovative research. HSS performs close to 30,000 surgeries each year. HSS is a member of the New York-Presbyterian Healthcare System and all members of its medical staff are on the faculty of Weill Cornell Medical College (WCMC). In addition to its active in-patient and out-patient clinical services and education programs, HSS has a Research Division with programs focused on basic and translational research relevant to musculoskeletal, autoimmune and inflammatory diseases.
HSS’s excellence in patient care and innovation is reflected in the many awards and recognitions it has received. HSS was ranked first in the nation in orthopedics and third for rheumatology by U.S. News & World Report in its 2014 “America’s Best Hospitals” survey. For the 21st consecutive year, HSS ranked above all other hospitals in the Northeast in orthopedics and rheumatology. Early in 2007, HSS became the first hospital in New York State to be re-designated for magnet recognition by the American Nurses Credentialing Center.
The Physician Assistant (PA) Department at HSS, winner of the 2019-20 Center for Healthcare Leadership and Management’ Employee of Excellence is a critical component of the clinical infrastructure. With over 90 professionals, PAs are involved throughout the institution in the clinical care of its patients. Whether in the holding area, one of the institution’s 39 operating rooms, on the floors or in our offices and clinics, PAs serve as important advanced medical professionals and serve at the forefront of the surgical and medical care of our patients.
Position Mission
The ARJR Manager, Physician Assistant Department manages the daily clinical operations of their PA Service including but not limited to:
The ARJR Manager will focus on the following objectives during his or her first year.
Capabilities
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If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
ARJR Service Manager
Full-Time
Hospital For Special Surgery (HSS) was founded in 1863 and is recognized as a world leader in musculoskeletal medicine. Highly ranked in orthopaedics and rheumatology, HSS’s strength lies in the depth of experience of its physicians and clinical staff, its leadership in education of expert clinicians and future leaders in academic medicine, and its innovative research. HSS performs close to 30,000 surgeries each year. HSS is a member of the New York-Presbyterian Healthcare System and all members of its medical staff are on the faculty of Weill Cornell Medical College (WCMC). In addition to its active in-patient and out-patient clinical services and education programs, HSS has a Research Division with programs focused on basic and translational research relevant to musculoskeletal, autoimmune and inflammatory diseases.
HSS’s excellence in patient care and innovation is reflected in the many awards and recognitions it has received. HSS was ranked first in the nation in orthopedics and third for rheumatology by U.S. News & World Report in its 2014 “America’s Best Hospitals” survey. For the 21st consecutive year, HSS ranked above all other hospitals in the Northeast in orthopedics and rheumatology. Early in 2007, HSS became the first hospital in New York State to be re-designated for magnet recognition by the American Nurses Credentialing Center.
The Physician Assistant (PA) Department at HSS, winner of the 2019-20 Center for Healthcare Leadership and Management’ Employee of Excellence is a critical component of the clinical infrastructure. With over 90 professionals, PAs are involved throughout the institution in the clinical care of its patients. Whether in the holding area, one of the institution’s 39 operating rooms, on the floors or in our offices and clinics, PAs serve as important advanced medical professionals and serve at the forefront of the surgical and medical care of our patients.
Position Mission
The ARJR Manager, Physician Assistant Department manages the daily clinical operations of their PA Service including but not limited to:
Maintaining both clinical and administrative responsibilities, ~80% clinical, 20% administrative.- New staff on boarding, training, delegating and mentoring to meet department clinical expectations
- Oversight and evaluation of all Service/Core PA staff
- Collaborates with the department head and PA directors to ensure service operations integrate with educational and administrative experiences
- Committee participation in designated committee assignments and reports to the Leadership Council
- Performs staff FPPE and OPPE requirements as delegated in a timely manner
- Performs performance evaluations as delegated by department head
- Participates in the interview process for external candidates and staff transfers
- Assesses service needs and makes capital and operational budget recommendations to the Senior Director
- Participates in assessing and managing occurrence reports
- Participates in staff meetings effectively communicating patient information to staff
- Participates in department and hospital projects as designated by department head
- Communicates clinical policy or procedure changes to PA staff and other disciplines as needed
- Assesses and manages benefit time (vacation, CME, holidays, etc.)
First-Year Aspirations
The ARJR Manager will focus on the following objectives during his or her first year.
- Quickly establishing rapport and solidifying relationships with colleagues across the organization to better understand issues affecting the department and establishing goals to optimize the professionalism and collaboration of the department’s staff and provide highly efficient and first-rate experience for patients;
- Modeling the basic values and principles of Hospital For Special Surgery
- Quickly be able to utilize critical management tools such as Microsoft Word, Excel, Visio, Red Dot, PowerPoint, Teams and Google Calendar to effectively and efficiently oversee clinical PA operation on a Service/Core.
- Bachelor’s degree from an accredited PA program, Master’s degree preferred
- Current NYS Physician Assistant license and registration
- NCCPA board certification
- American Heart Association BLS/ACLS certification
- Infection Control certification
- Completion of a child abuse recognition course
- DEA
- 3 or more years of clinical experience
The successful candidate will ideally possess the following qualifications and experience:
Capabilities
- Perioperative patient management which may include the OR.
- Ability to effectively provide service care coordination adjusting for service, department, and organizational needs.
- Ability to quickly establish a trusting relationship with PA colleagues, PA leadership, medical leadership, and hospital executive team;
- Demonstrated ability to establish effective communication with and support for physicians to ensure evaluative, educational and regulatory requirements are completed in a timely manner;
- Demonstrated ability to collaborate with service chiefs to identify and execute continuous process and performance improvement
- Strong analytical skills, creative problem-solving and organizational skills in the management of service PA clinical care and staff;
- Highly developed interpersonal and communication skills, both written and verbal to allow for effective staffing management; and
- Demonstrated ability to manage multiple tasks simultaneously in a “hands-on” manner, adjusting to issues as needed in a dynamic work environment, while appropriately delegating and providing autonomy for many clinical responsibilities to the PA staff. The ability to prioritize and effectively anticipate and respond to issues as they arise is critical to success in this position.
Personal Characteristics
- Strong administrative skills
- Strong innovational skills to address/improve service PA clinical responsibilities
- Timely follow through on projects
- Decisiveness
- Strong work ethic and high energy
- Self-starter and proactive
- Trustworthy with high level of integrity
- Analytical
- Creative
- Flexibility and patience
- A sense of humor
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