Area Manager

Full Time
Burlington, MA 01803
Posted
Job description

Position Information

Status: Full-Time

Compensation: $65,000 - $75,000 a year

Days: Mon - Fri

Time: 2 pm - 10:30 pm


Imperial Building Maintenance Inc. is a rapidly growing, privately held cleaning service company. We are a value provider to corporate, education, industrial and medical customers. Our structure is based on the idea that being close to our customers is a must. Therefore, Imperial Building Maintenance Inc. operates under local branches throughout multiple states.

Imperial Building Maintenance Inc. is also an employee-driven company that believes excellent employee experiences inspire commitment to our business principles, which results in outstanding customer experience. We are not a job-offering type of Organization. Instead, we offer career opportunities within this crucial, terrific, and dynamic industry.


POSITION DEFINITION

Imperial Building Maintenance Inc. is looking for a highly effective entrepreneurial manager.

The Area Manager reports to the Operations Manager and is responsible for developing a high-morale people-oriented organization focusing on employee turnover reduction. The Area Manager must assign personnel effectively and drive to visit job sites, so performance is according to standards. Also, the Area Manager must follow directions and operate by the rules that meet or exceed customer expectations while achieving specific quality objectives.


JOB DESCRIPTIONS

Optimize and oversee the operational aspects of multiple accounts to ensure efficiency.

Constantly monitor and train the operation team on how to deal with employees to ensure overall satisfaction.

Review weekly site budget performance and enforce recommendations for improvement.

Visit accounts sites within your area of operation to ensure our standards are met and all employees are well trained.

Assigns personnel to accounts.

Lead a large team of employees towards effective collaboration and attainment of goals.

Ensure compliance with the company's policies and operational guidelines.

Deal with problems by providing creative and practical solutions.

Evaluate performance using key metrics and address issues to improve it.

Uses computer products to track work. These products include work tickets, project status reports, and hours-by-employee reports.


ROLE-BASED COMPETENCIES

Bilingual (English and Spanish).

Experience in managing an unskilled labor force in a labor-intensive industry.

Multi-tasking skills.

A minimum of 5 years of experience in people management and leadership role.

Availability to respond to customer and employees' needs during non-business hours.

Valid Driver's License and satisfactory driving record are required to operate company vehicles to and from customer work sites. Travel is required for this position.

Computer skills.

Janitorial industry experience is a plus.


CULTURE-BASED COMPETENCIES

Honesty/integrity. Do not cut corners ethically. Earns trust and maintains confidence. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.

Dependability. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.

Communication. Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail.

High standard consistency. Expect personal and team performance to be consistently nothing short of the best.

Teamwork. Reaches to peers and cooperates with supervisors to establish an overall collaborative working relationship.

Organization and planning. Plans, organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities.


EDUCATION NEEDED

4-year bachelor's degree minimum (preferred) or equivalent level of professional experience.

Master's degree is a plus.


COMPENSATION AND BENEFITS

The compensation program is above industry standards.

Car allowance.

Company's car if preferred.

Gas allowance.

Health care insurance.

Dental insurance.

Vision insurance.

Paid all state and federal holidays.

Paid time off.

Paid Vacation.

Weekly pay.

Career advancement plan (Many growth opportunities).

Paid in-house graduation training program.

Paid Professional development assistance.

Paid outside certifications.



Brand: Imperial Building Maintenance
Address: Burlington Burlington, MA - 01803
Property Description: MA-Burlington
Property Number: 2

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