Area Coach

Full Time
Charlotte, NC
$75,000 - $90,000 a year
Posted 1 day ago
Job description

KBP Foods is looking for a successful Area Coach (AC) with proven multi-unit leadership success. This AC will oversee 5-10 KFC restaurants to ensure that each Managing Partner meets or exceeds the annual EBITDAR budget. They will be expected to drive excellence in day-to-day operations of the restaurants; train, coach, and support managers; and plan and set goals.

These KFC restaurants are independently owned and operated by KBP Brands. KBP has been named one of the 10 Fastest-Growing Restaurant Chains and one of the Top 100 Fastest-Growing Businesses in North America! Currently, KBP operates over 1,000 YUM! Brand’s restaurants across 32 states throughout the United States.

RESPONSIBILITIES

  • Leads the way by working with each MP in the area to meet or exceed budgeted EBITDAR; utilizes available reports to identify opportunities; ensures that correct operational procedures are always followed.
  • Utilizes selection tools effectively to ensure proper staffing in their area (Click and Hire and bench planning process)
  • Aggressively identifies, develops, and maintains MP, Co-Manager and AM staffing levels; monitors restaurant-level staffing.
  • Is resolution oriented in all restaurant-level Employee Relations (ER) activities; provides needed ER assistance to MP’s. Is proactive in addressing ER needs in the area.
  • Utilizes weekly and period goals to improve measurable results.
  • Praise efforts recognize progress and reward results within their team.
  • Properly uses progressive discipline and action planning to address shortcomings.
  • Accountable for growing sales by ensuring great operations. Has a beat budget mentality.
  • Holds team accountable for serving “Hot, Fresh and Fast” food to every guest to ensure customer satisfaction.
  • Coaches team on achieving CFF and FSC results through proper execution of the 5 Initiatives.
  • Accountable for coaching and training MP’s, Co-Managers, and Shift Supervisors for operational excellence; supports national training initiatives; training of new promotional rollouts; involved in process for new employee orientation, monitors training processes to ensure quality training of team members and managers.
  • Has a high impact process for addressing outliers in any results measures.
  • Demonstrates teamwork and shares Best Demonstrated Practices with other AC’s.

REQUIRED SKILLS, KNOWLEDGE & ABILITIES

  • High School, GED, College, or university Degree Preferred.
  • 3-5 years of successful, mulit-unit, operational management experience in the Quick Service Restaurant industry, including Profit and Loss responsibility
  • Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
  • Maintain a valid driver’s license and carry a minimum of $100,000 in liability insurance coverage.

ESSENTIAL FUNCTIONS

  • Lift, carry, stack, push or pull heavy objects up to 50 pounds.
  • Stand and walk constantly for entire shifts.
  • Maneuver through compact spaces safely and operate restaurant equipment.
  • Ability to effectively communicate and follow direction.
  • Ability to travel for extensive periods of time, between stores and/or regions, on a frequent basis.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift

Supplemental pay types:

  • Bonus pay

Work Location: On the road

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