Job description

GAT Airline Ground Support is seeking a dynamic, dependable, and motivated individual to join our team at the Jacksonville International Airport in Jacksonville, FL!

Job Summary:

Airport Station Trainers ensures maximum effectiveness of the customer service function by developing and implementing training programs. Involved in the plan design and existing plan enhancements. Researches new training techniques and suggests enhancements to existing training programs. Must be familiar with a variety of the field's concepts, practices, and procedures. Monitors and reports on the training effectiveness of employees during the orientation period and during the course of their employment. Performs a variety of complicated tasks. Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.

Job Responsibilities:

• Provides initial and ongoing training to employees and managers including new hire orientation, customer service training, ramp training, harassment training, management concepts training and recurrent training for all employees.

• Works with trainers from other organizations to provide or support additional training requirements, and hazardous goods training.

• Monitors the effectiveness of all training. Tours the terminals on a regular basis to observe and assess the performance and knowledge of those trained. Creates reports to present observations and findings to managers.

• Trains new hires during orientation period on policy and industry-related duties. Evaluates the effectiveness of training by administering topic-specific tests and quizzes.

• Provides specific training for managers requesting updates for employees under their supervision.

• Maintains accurate training records and files for all current employees.

• Follows all safety rules. Observes and reports any unsafe or hazardous conditions immediately to the proper authority.

• May be requested to perform other duties as assigned based on Manager's needs or airline activity.

• Other duties as assigned

Work Environment:

• Able to work and focus in a fast-paced environment

• Must be detail and results-oriented

• Must always be safety-minded while working

• Effectively communicates instructions, policies, and procedures others can follow

• Provide positive and constructive feedback

• Maintains an understanding of and follows all applicable federal, state, airport, and company regulations, policies and procedures

Specific Working Hours:

• Must be able and flexible to work variable shifts, weekends, and holidays

• Specific shifts to be determined

• Must be able to work extended hours on short notice during non-routine operations

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Jacksonville, FL 32218: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Training & development: 1 year (Required)

Work Location: One location

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.