Dealership:

BDC Administrator - Suburban Volvo Cars Troy

How would you like to work for the #1, largest dealership group in the entire country? Do you want more than a job, but a career? How about industry leading benefits for you and your family that smaller groups may not provide? If this all sounds great, then The Suburban Collection, part of Lithia & Driveway (NYSE: LAD) is probably for you.

Lithia & Driveway is dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun! We believe in growth powered by people. Our 28,000 team members serving customers across North America are what drives our business to achieve things no other automotive retailer has ever achieved before. Hard work is encouraged, rewarded, and recognized.

Suburban Volvo Cars Troy is part of the Lithia & Driveway Family of 350 dealerships nationwide. If you like to stay busy, multi-task and you would like to be a part of this all-star team...Apply today!

Responsibilities:

The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.

• Gather accurate customer information to create a database for continual follow-up and retention
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Qualifications:

• Ability to present information in a clear and professional manner.
• Ability to manage one’s own time effectively.
• Ability to type efficiently.
• Basic & phone computer skills.

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.