Administrative Support Associate III

Full Time
Gwinnett County, GA
Posted
Job description
Class Summary


Job Description


The Administrative Support Associate position is assigned to the Water and Sewer Plan Review Section within the Development Division and is responsible for performing administrative support duties related to water and sewer plan review.

Essential Duties:
  • Assisting engineering staff with customer support and document processing.
  • Managing the Approved Contractor’s List.
  • Issuing Utility Construction Permits.
  • Assisting customers with water, sewer, and stormwater questions.
  • Managing the section’s incoming mailbox and phone calls.
  • Monitoring and managing the completion of open records requests.
  • Perform other duties of a similar nature or level.
Minimum Qualifications
  • High School Diploma, or G.E.D.
  • Three years of administrative support or related office experience with progression of responsibilities.
  • Understanding of basic development terminology.
  • Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
  • Proficiency in Accela, Microsoft Office Suite of products, and Adobe products is a plus.
Grade
The grade for this position is B23(1)

For information related to position-specific essential duties

Additional Information
Department of Planning & Development
The function of Gwinnett County Department of Planning and Development is to promote and enhance the quality of life of residents, visitors, property owners and businesses of Gwinnett County. The Department accomplishes its mission through programs and services that encourage high quality development as well as maintenance and revitalization of existing neighborhoods. The Department consists of the Administration Division, Building Division, Code Enforcement Division, Planning Division, Housing and Community Development Division, and the Development Division.

For more information about this department,

About Gwinnett County
Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.

The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.

Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.

The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.

In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.

Vision
Gwinnett is the preferred community where everyone thrives!

Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values

Integrity: We believe in being honest, building trust, and having strong moral principles.

Accountability: We believe in stewardship, transparency, and sustainability.

Equity: We believe in fairness and respect for all.

Inclusivity: We believe in engaging, embracing, and unifying our communities.

Innovation: We believe in continual adaptation of technology, process, and experience.


Hiring Process


Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
  • Hiring Process
  • FAQs


Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.

Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.

On average, our employees’ benefits are worth 48 percent of their base salary!

In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!


Health

  • Medical plans for active and retired employees
  • Dental and vision plans
  • Prescription drug plan

Wellness
  • Onsite Employee Wellness Center
  • 24/7 Employee Assistance Program (EAP)
  • Immunizations
  • Wellness education and incentive programs
  • Annual wellness fair

Family and Career
  • Training and professional development opportunities
  • Family planning benefits
  • Four weeks of paid parental leave

Time
  • Annual/Sick Leave
  • 12 paid holidays per calendar year
  • 1 paid floating holiday per calendar year

Money
  • Flexible spending accounts for medical and dependent care
  • Health Reimbursement Arrangement (HRA) available
  • Health Savings Account (HSA) available
  • Retirement and Savings Plans
  • 401(a) Defined Contribution
  • 457 (b) Deferred Compensation
  • Longevity pay
  • Tuition reimbursement
  • Financial education programs

Protection
  • Basic, optional, and dependent life insurance
  • Short-term and long-term disability
  • Critical illness and accident insurance
  • Hospital indemnity insurance
  • Identity theft protection

To learn more about the Benefits offered at Gwinnett County, click here.

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