Administrative Specialist II
Job description
Administrative Specialist II
Schedule: Monday - Friday
Hours: 8am to 4:30pm
Job Function:
Ability to function in a fast paced, high-volume, front-line customer service environment. Ability to maintain a pleasant business demeanor even during challenging customer encounters; and Provide support to staff or client in order to ensure clients receive expedient and efficient service. Ability to multi-task, which may include answering phones while servicing clients. Ability to provide customers with clear direction.
Essential functions consist of the following:
- Greet customers and direct them to the appropriate division program and/ or appropriate staff member.
- Answer phones and provide basic program information and/or direct calls to appropriate personnel.
- Screen clients to determine the correct worker should be.
- Filing, scanning and proper recording of documents.
- Assist providers in getting access to company's system.
- Back-up to other Administrators.
- Ability to be flexible as can be pulled to help several other Administrators as deemed necessary.
- Ability to Multi-task
Must have experience with Microsoft Word and Excel
Other receptionist duties as assigned by management
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