Job description

Job Title: Administrative Operations Manager

Job description: We are a dynamic company with over 30 years of experience and hundreds of employees with locations on all the major Hawaiian Islands with plenty of future growth opportunities. We are looking for career-minded individuals to join our company and help us today and grow with us in the future.

Essential Duties:

· Monitor in/out Military Household Goods volumes to ensure daily tonnage is not exceeded

· Accept offers from Transportation Service Providers based on daily tonnage capacity

· Develop/adjust internal policies/procedures and train the team on the new guidelines

· Ensure policies/procedures are being followed

· Rectify conflicts as they arise with various customers/stakeholders

· Provide excellent customer service internal/external

· Develop/coach team to maintain high-performance standards

· Develop performance metrics for the team

· Monitor team performance based on metrics

· Adjust staffing according to seasonal demands

Skills:

· Interpersonal

· Change management

· Communication

· Negotiation

· Tact and diplomacy

· Creative

· Fluid and drive change

· Analytical

· Metric/data-driven

· Process driven

· Detailed

· Organized

· Leader

· Team player

Requirements:

· High school diploma, equivalent or higher

· Prior experience in an equivalent/similar role or a compelling reason why and how your prior professional experience could be relevant

· Understanding of geographic locations of all counties of Hawaii

· Knowledge of Microsoft Office; Outlook, Word, Excel, PowerPoint

· Industry knowledge or the ability to learn

· Understanding of industry software and programs such as DPS, DTR, DPM, NTS, etc.

· Knowledge of basic office equipment; computer, printer/copier, fax, postage machine, and phone systems

Benefits:

· Medical, Vision & Dental

· FSA Medical and Dependent

· Supplemental benefits

· 401K

· Paid Time Off

· Paid Holidays

About Us: Royal Hawaiian is part The DeWitt Companies, a fourth-generation family of five sister companies that provides relocation, logistics, warehousing and freight forwarding services to businesses, households and military customers all over the world. ​

We have been an industry leader since we opened our doors in 1982. With a wealth of experience, our late founder Richard L. DeWitt knew what it would take to establish the leading transportation company in the Hawaiian Islands: a commitment to quality, unmatched by the competition. ​

Royal Hawaiian Movers is one of the largest transportation and moving companies in the state and one of the only companies to have its own trucks and warehouses on all four Hawaiian Islands. Our personalized service is reflected through our knowledgeable staff. Many of whom have been with us for over 35 years.

Equal Opportunity Employer-Minorities/Women/Veterans/Disabled

https://www.thedewittcompanies.com/ccpa/

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Honolulu, HI 96819: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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