Under the general direction of the Administrative Supervisor this position provides administrative support to Faculty of Hematology/Oncology as assigned. Provides general secretarial support for the Division of Hematology/Oncology as a whole, as needed to increase efficiency in the Hematology/Oncology Office and professionalism and team building faculty and staff.

Position Requirements:
Position requires a high school diploma or equivalent. Five (5) years progressive secretarial experience. Must: (1) type 50-60 words per minute accurately; (2) demonstrate proficiency in a Windows environment; (3) be knowledgeable of basic math & bookkeeping skills; (4) possess exceptional telephone & customer service skills; (5) have experience in scheduling patients, making appointments for patients with other departments/ physicians preferred.

LICENSE, CERTIFICATION AND/OR REGISTRATION:

Required:

TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.