Job description
We have a great seasonal opportunity for a part-time role through August. This seasonal employee will work weekdays from 12PM-5PM under the direction of the Community Site Manager to complete the following:
- Manage the processing of completed Recreational Membership Forms.
- Create permanent photo ID for residents of all ages.
- Distribute photo ID's, stickers & guest passes as rules allow.
- Perform general office duties including but not limited to typing, file management, photocopying, mailing, faxing, answering telephones, etc.
- Interact with residents, contractors, etc. via phone, email and in person, and direct them to the appropriate staff member.
- Assist residents with general questions and concerns.
- Assist with coordination of Lake House rentals and calendar.
- Maintain desk space in a neat and professional manner.
- Respond to all emails and phone messages within 24 hours.
- Sell movie tickets and process transaction on appropriate form.
- Maintain a basic understanding and knowledge of the Association's governing documents (Declaration, Articles of Incorporation and Bylaws), Rules and Regulations, and Architectural Standards.
- Does not share confidential information outside of coworkers.
- Other duties as assigned.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Knowledge of communities/property/real estate and homeowners associations.
- Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.
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