Administrative Associate Sr. - Dual Credit
Full Time
Beaumont, TX 77705
Posted
Job description
WHY WORK AT LIT?
LIT
is a Texas state agency, and our employees enjoy excellent State health insurance benefits, participation in the State’s pension plan for retirement, and generous time off. Below are a few examples of these superb benefits!
1. There is NO WAITING PERIOD for health insurance coverage, and Employee-Only medical coverage premiums are 100% paid by the state!
2. LIT employees enjoy SEVENTEEN (17) built-in days off, including TWO (2) weeks off for Winter Break!
3. Vacation Time – LIT employees accrue hours every month, with a maximum earning potential of approximately SIX WEEKS off per year!
This is in addition to the built-in days off!
4. Sick Time – LIT employees accrue hours every month, and there is NO MAXIMUM accrual!
5. LIT helps pay for you and your immediate family’s education!
6. Other benefits offered include flex and health savings accounts, life insurance, accidental death & dismemberment (AD&D) and short and long-term disability insurance.
NOTE: Employment classification may impact some, or all, of the benefits listed above and therefore may not be applicable in some cases. Please contact LIT HR to find out more.
NOTE: Employment classification may impact some, or all, of the benefits listed above and therefore may not be applicable in some cases. Please contact LIT HR to find out more.
Job Summary:
The Administrative Associate Sr. for Dual Credit performs administrative and office support activities for Dual Credit programs; facilitate the admission and registration process for current and prospective LIT Dual Credit students; provides information to visitors, students, faculty and staff; and informs students on matters regarding admissions and records.
Duties/Responsibilities:
- Field telephone calls in a professional manner
- Serve as Dual Credit call center representative during peak times to assist students with login issues
- Create documents and spreadsheets
- File, fax and scan documents and records; open and distribute incoming mail
- Process requests for LIT and dual credit information
- Register dual credit students and make schedule changes
- Ensure proper major assignments for all dual credit students have been assigned/completed and report changes to student success
- Use software (LMS, retention, etc.) to monitor enrollment and troubleshoot registration issues
- Collect and route withdrawal and drop forms
- Coordinate with ISD partners to ensure updated enrollment rosters are maintained
- Maintain and distribute student records following FERPA guidelines and LIT policy
- Provide registration information, transcripts, etc. for students, faculty and staff, on demand
- Complete purchase requisitions and travel documents as needed
- Other duties as assigned
Minimum Qualifications:
- Two years of customer service experience in a related field in either the private sector, with a state agency, or higher education
- Advanced skill in the use of Windows, Office Professional including Outlook, Word, and Excel
- Excellent customer service and telephone skills
- Strong writing, proofing, and editing skills
- Skill in the operation of business machines such as scanner/copier/etc.
Physical Requirements:
This position requires the ability to: remain in a stationary position for most of the time; occasionally move about inside an office to access documents, office equipment, etc.; constantly operate a computer or other office equipment, such as a printer or copy machine.
EEO Statement
Lamar Institute of Technology is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), sexual orientation, gender identity or expression, national origin, disability, age, genetic information, protected veteran status, and/or retaliation.
Preferred Qualifications
Preferred Qualifications:
- Three or more years of customer service experience
- Proficient skills in Banner, Starfish, and Argos Applications
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.
Salary $28,200 Work Hoursgatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.