Performs a variety of administrative and staff support duties which require a range of skills and knowledge of organizational policies and procedures. Assists and resolves administrative problems and inquiries; composes edits and proofreads correspondence and reports and prepares a range of administrative documents. Prepares presentations and assists personnel as required as well as providing client services. Incumbents in this position must have teamwork and team building skills as well as meet the requirements of the organization’s corporate values (Integrity, Teamwork, Value for Customers and Performance Driven).

RESPONSIBILITIES:

• Coordinates and performs a range of staff and/or operational support activities for the department; serves as a liaison with other departments in the resolution of day-to-day administrative and operational problems.
• Provides administrative/clerical support such as answering telephones, assisting visitors, and resolving and/or referring a range of administrative problems and inquiries.
• Operates computer to compose and edit correspondence and/or memoranda from dictation, verbal direction, or from knowledge of established policies.
• Schedules and coordinates meetings, events, interviews, appointments, trainings and/or other similar activities.
• Prepares basic information gathering as specifically directed.
• Assists management and staff in problem solving, project planning, and development and execution of stated goals and objectives.
• Establishes, maintains, and updates files, databases, records, and/or other documents; develops and maintains data.
• Composes, prepares, or ensures timely responses to a variety of written inquiries.
• Provides customer service.
• Performs miscellaneous job-related duties as assigned.
• Performs additional duties as assigned.