Job description

Help Us Help People to Realize the Resilience That’s Within Them.

Do you enjoy helping people to achieve their goals and dreams?

Want to work for a company committed to supporting, educating, and empowering people to choose and achieve what is important to them?

Monarch NC, a provider of high-quality and trauma-informed care for people with intellectual and developmental disabilities, mental illness and substance use disorders, is seeking a talented Administrative Assistant to join our Raleigh, NC team.

The Administrative Assistant will provide support and assistance to the Behavioral Health Department. This involves performing technical and office tasks in support of the Director and other staff and working with the public to ensure response that meets service guidelines.

Responsibilities include:

• Maintain and keep orderly and up-to-date files in relation to Behavioral Health Services such as committee minutes, actions, procedures, correspondence, personnel, payroll, program participants, finances, mailing lists, forms, agency directory, etc.
• Complete reports, assessments, and paperwork as required or requested.
• Ensure all records meet standards, regulations, policies and procedures.
• Coordinate preparation, and/or typing, of programmatic material, reports, meeting minutes, staff evaluations, mailings, and correspondence, etc. as required or requested.
• Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.
• Assist in front desk/medical records responsibilities: greet visitors, check people in and out for appointments, take payments, schedule appointments, pull charts, perform medical record filing, audit medical records.
• Serve as support and act as informational liaison to employees, related professionals, visitors, and people served reporting the key issues to appropriate management staff.
• Create files and labels. File all requested paperwork in appropriate files as assigned.
• Driving and travel may be required.
• Complete all other relevant responsibilities as assigned by the supervisor.

To qualify, candidates must have the following:

• A High School Diploma or equivalent is required.
• At least 2 years of administrative experience, preferably in a clinic or medical office setting.
• A valid Driver's License is also required.

We understand that in order for our professionals to take good care of our people, we need to take good care of them too. That’s why we offer the following benefits:

• Medical, Dental and Vision Insurance
• Company retirement plan
• Employee Care Fund for Monarch staff facing financial hardship as a result of unforeseen circumstances like a natural disaster, house fire or other emergencies!
• Paid time off, including 10 paid company holidays
• Our company qualifies for the Student Loan Forgiveness Program!
• Employee Referral Program
• Employee Assistance Program

...and much more!

Come join us in our mission to support people with disabilities in growing toward their potential, reaching their dreams, and making their own informed choices about where they live, learn, work, play and worship. We look forward to working with you!

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 2 years (Required)
• Medical office: 1 year (Preferred)

Work Location: One location

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