Administrative Assistant Auto Body Shop

Bell FordPhoenix, AZ, USA

Compensation

$17 to $19 Hourly

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

Why Work Here?

?Family owned, great culture?

Qualifications

High School Diploma

Previous experience interacting with customers

Computer Skills that include ability to navigate multiple computer programs at the same time

Demonstrated ability to multitask

Comfortable interacting with multiple groups of people including customers, team members and company leaders

Responsibilities

If you enjoy interacting with people, welcoming customers and overseeing daily shop tasks, this is a great role for you to consider.

Our Customer Service Representative is the person that regularly interacts with our customers through scheduling estimates and/ or repairs.

This person is crucial for keeping the shop's schedule and office organized and running smoothly.

WOW every customer through all phases of the repair process.

Ensure insurance partners and customers are supported in a timely and professional manner.

Build relationships with customers by effectively responding to calls, text messages, and walk-in business.

Coordinate communications between customers and our team.

Communicate and coordinate estimate appointments, repair appointments, rental cars, deductible payments, etc.

Facilitate all administrative aspects of the repair process.

Manage payment process which could including credit, check and cash handling.

Other duties as assigned.

Our Culture
To exude the highest level of Professionalism, Politeness and Performance

For our full-time employees, we offer a full benefits package including medical, dental, short term disability, long term disability, and voluntary life insurance. The Berge Group also provides employer paid Basic Life Insurance and 401(K) with a company-match.

Achieving excellence with every S.T.E.P!
Sincerity. Trust. Empathy. Performance