Job description
Summary of Performance Expectations
Promotes a professional patient-centered practice image by efficiently performing a variety of business and administrative tasks designed to facilitate the smooth flow of patients and work throughout the medical office. Accurately registers patients, manages the telephone, effectively schedules appointments, reviews & prepares electronic health records to ensure necessary reports & confirms records are available for the patient visit, collects payments and co-payments and enters charges as necessary to capture the maximum payment reimbursement for services. Utilizes a team based approach to all tasks.
Education and Credentials:
Required
High School diploma or equivalent.
Preferred
Knowledge & a clear understanding of basic ICD and CPT codes. Formal technical or vocational education in Healthcare Management / coding.
Work Experience:
Required
One year experience in a physician’s medical office/practice or healthcare related field performing administrative duties in a healthcare setting using an electronic health record system (EHR), such as but not limited to working with ICD & CPT codes, scheduling and/or health insurance billing/claims processing. Given training and on-the-job experience, incumbent should be proficient in the basic aspects of the job within three months of employment date.
Preferred
Two or more years of experience in a physician’s medical office/practice. One year of coding experience. Charge entry & payment posting.
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