Job description

About the roleThe Onsite Supervisor acts as the candidate’s/associate’s employment “agent” (i.e., liaison) and point of contact through the recruiting, onboarding, and assignment lifecycle. This position must ensure satisfaction by maintaining a solid working relationship with our candidates/associates – showing appreciation for their performance and contributions, sharing their importance to our organization, and reinforcing the benefits of working for Adecco. This position is also accountable for meeting performance KPI and SLA metrics to ensure excellent client delivery.What you’ll be doingRecruiting/Skill Marketing •Administers job postings in various systems •Anticipate and understand the local talent market and implement a workforce planning strategy to ensure a continuous pipeline of quality talent •Attend to all candidates that contact the onsite, ensuring that all candidates are provided with correct information about Adecco, offers, job guidance, and training and development programs clearly and professionally •Builds and maintains relationships with both passive and active candidates •Complies with and executes required recruitment and submission activity KPIs •Assesses candidates to ensure qualification match, cultural fit, and compatibility with client requirements •Conducts searches leveraging Adecco and internet tools, analyzes results, and modifies as appropriate to meet needs inventory •Build and maintain a pipeline of candidates in anticipation of future client fulfillment requests •Develop and own local recruiting resource relationships and grassroots recruiting plans. Coordinate logistics for recruiting events •Extends offer of assignment, including compensation and bill rate negotiation •Facilitates interviews with candidates and customers, including candidate preparation and client brief •Conducts debrief with the candidate and customer following the interview •Performs second-level screenings of prospective candidates, ensuring adherence to all federal, state, and local laws and regulations and Company policies in the prescreening process •Develops candidate executive summary for resume submittal •Maintain and update candidate/associate records in the tracking database Team Leading •Develop candidate and community engagement programs to strengthen Adecco’s footprint in the market •Act as a subject matter expert related to Adecco’s recruitment tools and processes •Daily/Weekly management of established productivity and KPI metrics with a continued focus on improving business operations efficiencies while maintaining a healthy cost to serve •Maintains and updates thorough, accurate, and compliant documentation of all client, candidate, and temporary employee interactions via the front office system and filing system •Responsible for creating a positive candidate journey and excellent customer service measured by the NPS and Peakon scores •Responsible for ensuring your recruiting team is achieving KPIs •Facilitate regular communication with the vertical teams regarding open opportunities, client fulfillment priorities, attrition trends, and other pertinent metrics •Maintains awareness of market salaries and benefits of local competitors and identifies staffing trends •Provide support to the lead delivery recruiter by assisting with onboarding and mentoring new delivery recruiters •Manage Adecco website and all digital tools to monitor the selection process, creating processes based on target categories, searching for candidates, and registering the status of candidates •On-boards new customers, including terms and conditions, risk and credit assessment, pay and bill rate negotiation and calculation, temp to perm conversion schedule, and direct hire fees •Participates in daily requisition meetings, prioritizing open orders and allocation of recruiting resources •Partner with Central Delivery teams to build and maintain a candidate pipeline that addresses client needs Associate Care •Develop associate engagement programs to bolster the Adecco/associate relationship and improve satisfaction and retention •Complete associate check-ins/reviews based on key Moments of Truth •Counsels Associates on how to develop and grow professionally. Provides feedback and support to help candidates overcome barriers •Coaches candidates for success in client interviews •Develops relationships with Associates while on assignment, striving for redeploymentAbout youA high school diploma or equivalent and 3-5 years of equivalent work experience required. A minimum of two to five years in the service provider industry is preferred. Must have a proven track record – measured by customer satisfaction service levels, increased responsibilities, and successful working relationships with colleagues and management. • Excellent organizational, multi-tasking, communication, and customer service skills. • Process- and KPI- oriented. • Excellent MS Office (Word, Excel & PowerPoint) and database skills and the ability to learn new software are required. • Capable of problem resolution and task prioritization. • Demonstrated ability to build and maintain strong candidate relationships and networks. • High energy, results-driven, and solution-oriented attitude.Why choose us?It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most.A journey to bring out the best in youWe believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way. As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person’s journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer. Equal Opportunity Employer/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records The Company may require proof of COVID-19 vaccination at time of hire based on client policies or certain regulatory requirements. As such, TAG may require you to report your COVID-19 vaccination status at time of hire unless prohibited by a state law. The Company will consider requests for exemption based on medical/disability or religious reasons, or additional reasons if permitted by state law.

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