Cypress Health Partners is the largest provider of chiropractic and outpatient physical therapy services in Massachusetts and is growing to share our care model within the Northeast which include Maine, New Hampshire, Rhode Island and New York. We are a provider owned and operated company and are devoted to the health and wellbeing of our patients. Offering exceptional, innovative chiropractic and physical therapy services, our dedicated professionals strive to restore each individual's maximal function.

We are searching for an Accounts Receivable Supervisor that is ready to continue to help develop and grow our business!

Basic Function:

Working alongside our Director of Revenue Cycle, you will supervise a team of AR Specialists and assist in their success to perform procedures associated with payment posting and reconciliation process.

Responsibilities:

• Coordinate the assignments and deadlines of the team.
• Identifies all computer functions related to billing and payment procedures to determine if workflows are working properly to the maximize efficiency.
• Manage department scheduling and staffing, including conducting quarterly check ins and annual performance evaluations.
• Leads team hiring and corrective actions when necessary.
• Monitors the follow up queue, remit stations, ACH reports and daily deposit spreadsheets daily.
• Follows up with Billing Supervisor when appropriate.
• Provides general payment processing, posting and reconciliation guidance and resolves issues escalated by direct reports.
• Liaise with external payors including to enroll in EFT and/or electronic remit files. Escalates to Director when unable to resolve issues through normal procedures.
• Identify, document and implement solutions to operational problems using defined processes, expertise and judgment.
• Other duties as assigned.

Skills:

• Management
• Professionalism
• Oral/Written Communication Skills
• Confidentiality
• Filing
• Organization
• Time Management
• Computer Literacy

Education/Training:

• High school or GED is required. Associate degree preferred.

Experience:

• 3 years of experience processing payments and reconciling
• 2 years' experience supervising staff
• Strong organization and communication skills (verbal and written)
• Able to manage time and workload independently.
• Able to work in a fast-paced team environment
• Experience with Electronic Medical Records and Billing Systems