OUR UNIVERSITY

Ottawa University (established in 1865), one of the oldest private liberal arts universities in the United States, is a multi-campus system serving approximately 4000 students through its campuses in Kansas (Ottawa, Kansas- Residential Campus and Overland Park, Kansas- Adult Programs); Arizona (Surprise Residential Campus and OUAZ Adult Programs); Wisconsin (Brookfield Adult Programs); and our OU ONLINE PROGRAM based out of Overland Park, Kansas.

Ottawa University is a regionally accredited, church-related, private university that strives to integrate faith, learning, and life in the academic experiences of students.

JOB SUMMARY

Responsible for coordinating all financial functions of student account management. Requires frequent communications with persons both internal and external to the University. Routinely interacts with University department members and administrators requiring effective interpersonal communication skills and abilities. Needs to talk about interactions with students and student families.

ESSENTIAL FUNCTIONS OF THE JOB (provide list of items which are essential to effective outcomes in this role):

• Analyze and maintain student accounts pertaining to all related financial functions assuring accuracy and consistency with University policies and procedures. Exercise consistent tracking and reconciling methods to identify and resolve potential discrepancies and inaccuracies promptly.
• Receives and records payments, and monitors deferral program as they apply to each individual student account. Monitor student activity assuring the proper distribution of the disbursements and payments.
• Monitors past due student accounts taking the necessary steps for highest return on collection. Research the validity of the past due charges to eliminate the possibility of oversight or error in student charges. Collect on valid past due accounts.
• Provide general support within the university operations. Support may include but is not limited to: maintaining records, files, and/or databases according to established standards; internal reporting of data and information necessary to units operations; regulatory and monthly reporting; month end related activities and reports; and operating system maintenance applicable to the unit.
• Interface with others via telephone, computer, and in person. Maintain effective working relationships and understand the job responsibilities and obligations of those with whom you work.
• Effective and responsible interface to all persons external to the university who are seeking information and assistance. Represent the University in a positive and responsive manner.
• Other duties as assigned

STANDARD UNIVERSITY EXPECTATIONS:

• Model and encourage collaboration among University departments assuring effective communication and operations.
• Understand the Universitys policies and, procedures, and exercise good judgment accordingly. Assure that University and student information is managed in a confidential and ethical manner in accordance with the Universitys Code of Conduct and Ethics.
• Provide leadership through conduct, attitude, and professionalism. Represent the University to students, external groups, faculty, and staff in a way that reflects positively on the University.
• Be mindful and supportive of the overall Mission of Ottawa University.
• Exercise Inclusivity in your daily actions accruing alignment within expectations of the Universitys Diversity Statement.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

Ottawa University is committed to equal employment opportunity and does not unlawfully discriminate in recruitment or employment on the basis of race, age, sex, color, religion, disability, national origin, sexual orientation, genetic information, or any other characteristic protected by law.

REQUIRED EDUCATION: (education based on essential job duties and requirements consistent with business necessity): Bachelors Degree in business or a related field.

REQUIRED EXPERIENCE: (experience based on requirements in role and are consistent with business necessity) 5+ years of professional experience in related areas.

ADDITIONAL ELIGIBILITY REQUIREMENTS: List required and/or preferred certification, industry specific requirements, required or preferred use of equipment, and all necessary job skills, abilities, and knowledge competencies) Provide a list of items below:

• Excellent verbal and written communications skills.
• Ability to work with diverse staffs to provide education and training.
• Ability to assume leadership role with multiple work groups.
• Experience with computerized accounting, spreadsheets, and databases.

WORKING CONDITIONS (Physical attributes required to perform job duties with or without reasonable accommodation - examples: sitting, lifting #, bending, driving, environmental factors or elements, noise level, stairs in a building, or other factors that will affect working conditions). Provide a list of items below:

• Prolonged periods of sitting. Must be able to lift 5-15 pounds at a time.

TRAVEL REQUIREMENTS: No - Travel Required

• If YES, list type and approximate percentage: None
• Responsible for driving students and University vehicles as part of job duties (YES/NO): No