Job description
We are seeking an Accounting Specialist to join the team in Schuylkill Haven, PA! The Accounting Specialist will investigate and resolve customer billing and payment discrepancies.
Essential Job Duties
- Collaborate with Evans’ Agents (Evans’ business partner, also the billing party) to ensure that established billing requirements are being followed
- Resolve billing discrepancies between customers and Agents
- Investigate customer payment discrepancies (over/short)
- Proactively reach out to customers to resolve past due balances
- Monitor accounts with past due balances
- Coordinate with the Credit Department to adjust credit limits or to place accounts on hold
- Maintain communication with the Cash Applications team for incomplete AR remittances
- Work with Agents and outside collection agencies to collect on delinquent payments
- Implement process improvements to eliminate recurring billing issues
- Maintain thorough, concise records of all relevant account activity
Required Qualifications
- High school diploma or equivalent
- 2+ years of customer service experience
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Strong typing skills and technically savvy
- Analytical and detail-oriented
- Top-notch organizational skills
- Ability to quickly pivot from one task to another and remain calm under pressure
- Ability to read, speak, write, and understand English in a professional manner
Preferred Qualifications
- Associate degree in Finance, Accounting, or related field
- Accounting background or banking experience
What's in it for me?
- Medical, dental, and vision insurance
- HSA & FSA
- 401K match
- Paid vacation
- 8 Paid holidays
Evans Delivery is part of The Evans Network of Companies, which has evolved over the last three decades from an asset heavy LTL trucking operation, into the largest asset light, independent Intermodal Drayage provider in North America. As of today, expanded operations includes Truckload, Flatbed LTL/Final Mile, Logistics & Transportation Solutions.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Schuylkill Haven, PA: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your regular email address?
- What is your hourly pay requirement? Leaving this blank or entering a vague response (such as, "negotiable") will result in automatic disqualification.
Work Location: One location
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