Job description
Customer Service / Account Management / Business Development
HVAC Account Manager
Up to $75,000 to start plus great benefits and quarterly bonuses totaling up to 20% of salary annually
As HVAC Account Manager, your job duties will include:
- Receiving complete training
- Learning to manage relationships with key strategic accounts in the HVAC Industry
- Learning to administer the NetSuite CRM
- Monitoring, tracking and analyzing open orders and inventory supply levels
- Ensuring there are adequate inventory stock levels to meet customer demand
- Learning to develop strategic action plans for each account
- Running routine and special reports for your accounts
- Tracking and analyzing key performance indicators (KPI's)
- Communicating with customers by phone and email
- Answering questions and address inquiries
- Providing information on product pricing, availability and lead times
- Generating price quotes
- Taking, entering and processing orders
- Making additional product suggestions as appropriate
- Collaborating with internal teams
- Expediting rush orders upon request
- Updating customer account information in the CRM
- Participating in team meetings
- Performing other duties as assigned
An ideal candidate profile will include:
- At least 2 year of Account Management, Business Development and/or Sales experience
- Mechanical knowledge
With:
- Proficiency with Microsoft Word, Excel and Outlook
- Accurate Data Entry skills
- Proficiency with ANY CRM Software
- A High School Diploma or Equivalent
Pluses:
- +++ An Associate's or Bachelor's Degree
- +++ NetSuite proficiency
Northwest Suburbs of Chicago - Des Plaines, IL
JobGiraffe's client is a growing supplier of environmental products for industry.
JG ID #22-1981 - Des Plaines, IL 60018 -
Job Type: Full-time
Pay: Up to $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Quarterly bonus
Application Question(s):
- Do you have Mechanical Skills/knowledge?
Experience:
- Account Management, Business Development and/or Sales: 2 years (Preferred)
Work Location: In person
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