Location(s): CO - Denver

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

Summary

The position of account manager is accountable for all aspects of managing the relationship with assigned commercial and industrial customers. The objective of this position is to drive high levels of customer satisfaction and loyalty through effective implementation of account management strategies including collaborative account planning, delivery of the demand side management programs and responding to customer needs through both formal and informal channels of influence.

Essential Responsibilities

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  Develop and implement effective account management strategy and tactics including: Territory Management and Communication Plan; customer prioritization based on needs; identification of Key Decision Makers and Influencers; Collaborative Account Planning; and delivery of Demand-side management programs
• Respond to all assigned customer inquiries including billing services, operations, rate and product/service inquires. May serve as leader on projects that set direction for these products and services.
• Negotiate, prepare and execute contracts for energy services, customer financing, equipment leasing and other special agreements.
• Advise and assist in local sales/account management activities including trade ally meetings, consumer demonstrations, employee meetings and special promotions. Maintain memberships and actively participate in professional, and community associations.

Required

• High school diploma or equivalent
• Bachelor's degree with technical or business related emphasis (6 years experience in a sales/marketing area may substitute for the degree)
• 3 years experience in sales/marketing with proven results
• Proficient in the use of Microsoft Office suite

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Xcel Energy is committed to the safety of its employees and customers, and promotes a Safety Always culture. Because of this, we strongly encourage all employees to be fully vaccinated against COVID-19; however, vaccination is not mandatory. After being hired, you will asked to report your vaccination status and dates of vaccination. This information will be maintained confidentially and disclosed only on a need-to-know basis. If you are not fully vaccinated or choose not to disclose your vaccination status you will be required to follow any health-and-safety rules applicable to unvaccinated employees.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

Posting Notes: CO - Denver || CO - Denver || United States (US) || Customer & Utility Innovation || 52285:Managed Accts PSC - Team A || Full-Time || Non-Bargaining ||

The anticipated starting base pay for this position is: $68,000 to $96,666 per year

This position may also be eligible for the following benefits and/or pay components: Pay - Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Personal holidays, Volunteer Paid Time Off (VPTO) (full-time employees only), Parental Leave

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Requisition Number: 53992

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com