Job description
Are you looking for more than just a job? Grow your career at Nationwide Medical, Inc. as an Account Coordinator.
About Nationwide Medical, Inc.
We are headquartered in Calabasas, CA, providing healthcare to respiratory patients across the country. We need people like you who know the difference between doing a good job and going the extra mile. Apply today to take the first step to make an impact in the lives of those who need our help.
As an Account Coordinator…
You will be the voice of Nationwide Medical, Inc. communicating closely with our referral partners during the patient intake process. Are you enthusiastic, solutions-oriented, and committed to outstanding customer service? Let’s talk!
What You’ll Do
- Help oversee management of selected contracted labs, private referrals, respiratory therapists, sales reps, and patients with regard to reporting, medical records, process management, patient tracking, patient issues, and any other miscellaneous procedural/administrative tasks
- Provide educational information to referral sources regarding items needed for incoming referrals
- Conduct scheduled calls and emails with referral sources to ensure accurate and timely file completion of patient files
- Work with referral sources to educate on best practices regarding current patient information, patient supply program, medical record requirements, etc.
- Exercise judgment to reach decisions independently to execute the processing of accounts when special circumstances are presented
- Meet department priorities and goals set forth by management
- Other duties as assigned
How You’ll Stand Out
- Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency
- Strong communication, problem solving, and analytical skills required
- Must have attention to detail
- Proven skill to multi-task and prioritize workload with frequent interruptions
- Ability to work in a fast-paced environment
- Working knowledge of MS Office and ability to learn company-wide databases
- High School graduate or GED required; Bachelor’s Degree preferred
We’ve got you covered…
Full-time employees are eligible for generous and comprehensive health plans (including no-cost options), paid time off, and 7 paid holidays.
More Reasons to Join the Team
Promotion from within, CalSavers retirement plan, friendly and upbeat atmosphere, Employee of the Month awards, opportunities to earn gift cards, employee referral program, and more.
We are an equal opportunity employer committed to providing a diverse environment.
This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
COVID-19 considerations:
Experience:
- customer service: 2 years (Preferred)
- account management: 2 years (Preferred)
- healthcare: 1 year (Required)
Work Location: One location
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