Job description

POSITION: ACCOUNTS RECIEVABLE SPECIALIST

LOCATION: DELAND, FL

DEPARTMENT: ACCOUNTING & FINANCE

Responsible To: Controller

Position Summary:

This position plays a vital role in ensuring that all billing and customer orders are completed accurately and in a timely manner. In this role you will be responsible for reviewing and reporting customer account financial information, recording payments, and maintaining files.

Responsibilities for accounts receivable specialist:

• Recording customer information to process orders.
• Inputting data into a central database to be used to fulfill orders.
• Inform customers of prices and collect payment.
• Set up a payment plan if necessary.
• Ensure payment information is accurate.
• Process orders and distribute receipts.
• Follow up on orders and inform customer of expected delivery date.
• Coordinate with Sales/Operations team on complaints.
• Conduct reference and credit check to set up customer accounts.
• Ensure the company receives payments for goods and services.
• Deposit customer check payments.
• Post deposits to customer accounts (including credit card payments).
• Enter sales order information into database for processing by warehouse crew.
• Audit and monitor invoices to ensure warehouse payments are correct.
• Reach out to customers to notify them on payments due.
• Maintain accounts receivable files and records.
• Investigate and resolve any irregularities or inquiries.
• Generate invoices and account statements.
• Maintain online order processing.
• Prepare quarterly rebate data.
• Issue credit memos for returned items and warranties.
• Various other administrative tasks.

Qualifications:

• High school degree or higher required.
• Positive, upbeat personality and an ability to remain calm under pressure.
• Must have exceptional written and verbal communication skills.
• Customer service skills (oral and written) in billing matters.
• Independent discretion and judgment.
• Must be able to multitask and prioritize in accordance with changing deadlines.
• Must be able to work in a team environment.
• Must be able to think analytically, take direction well, and work independently.
• Extremely detail-oriented and able to prioritize a heavy workload.
• Must be proficient with Microsoft Office Suite (Excel, Word, Outlook, Teams).
• Experience with QuickBooks desktop or similar databases – preferred but not required.
• Previous accounts receivable experience preferred but not required.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• DeLand, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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