850-002 Customer Service Rep

Full Time
Asheboro, NC 27205
Posted
Job description

Description

**$2,500.00 Sign on Bonus**

Chroma, headquartered in McHenry, Illinois is built on the strength of market leaders (Breen, Carolina Color, Chroma, Hudson and PCI) who have come together to form an exciting company creating unlimited potential to win in the marketplace. Chroma has 6 locations throughout the United States. We have a broad customer base with extensive product offerings and technologies. Many of our materials are used in products you might see every day— for example if you washed your hair this morning, the shampoo bottle you used may have been made from one of our products. Or if you were working outside with lawn care equipment or a chain saw, one of our products may have helped you accomplish a task to help you maintain your home. More unique uses of our products can be seen in specialized applications where our products support our active military in the work they do to keep all of us safe. From routine daily-life to life-saving applications—we make a difference. Our broad scope of products and services keeps our environment interesting and challenging with a culture focused on success. If you want to make a difference in a fast-paced environment with a company large enough to offer you room to grow but not so large that you become “just a number”, Chroma might be the ideal company for you.

We offer competitive salary, incentive and benefit programs. Benefits include medical, dental, vision, company paid life and long-term and short-term disability programs plus flexible spending accounts and a strong 401(k) matching program. In addition, we offer a generous Paid Time Off. Most benefits start day one!

Responsibilities:

Review customer orders.

Determination of customer requirements

Assure the selling prices are current

Update pricing when necessary for approval

Maintain inventory for customers

Check customers credit when past due and/or above credit limit

Coordinate with production to schedule orders.

Coordinate with shipping/receiving for shipment instructions.

Coordinate with purchasing on resin, pigment, etc. inventories.

Coordinate with production scheduler, color-match coordinator, quality control personnel, and shipping, all related customer requirements.

Trace shipments when necessary.

Arrange same day delivery when necessary.

Assist sales representatives.

Create and send Invoices for shipments

Maintain records of customer’s history.

Job Requirement

Excellent communication skills internally and externally

Attention to detail

Good follow up skills

Time management skills

Working knowledge of computers, and typing skills

Organizational skills to maintain records

Ability to work with other departments

High school education, GED, and/or equivalent

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