Job description

We have a great career opportunity for a "Dental Office Manager/Treatment Coordinator" in our Plantation office !

This is a great opportunity for a Dental Office Manager professional with proven knowledge of the Dental Front Desk full cycle experience and presenting Treatments. The candidate must have a very welcoming professional character and must be able to be energetic, quick learner, multi-tasker and able to provide great customer service to all patients, visitors, internal staff members and doctors.

Below are the key requirements and responsibilities for the position:

• Greeting and welcoming patients to the practice with a positive attitude.
• Energetic, positive attitude always, quick learner, takes constructive criticism well without getting defensive.
• Excellent Leadership and supervisor experience is required.
• Excellent experience with Customer Service is required.
• Knowledge of understanding system reports and review with Doctors.
• Fully bilingual is required (English/Spanish) with verbal, written, and strong communication fluency and accuracy.
• Previous experience in handling all Dental Front Desk duties in General and Specialty Dental Office.
• Experience with Eaglesoft dental software is required.
• Experience with Dental Insurance (PPO & HMO, Medicare, and Fee for Service), billing and claims.
• Experience with Treatment Planning with successful patient treatment closure.
• Answer all incoming calls with proper screening techniques and assistance.
• Scheduling patients, follow-ups, re-calls, or canceling appointments with strategy and consistency.
• Able to multi-task while maintaining an organized work area.
• Must be able to work quickly and ALWAYS check for accuracy before finalizing work or tasks.
• Maintain and manage all patient records in compliance to HIPAA standards and regulations, also with knowledge of OSHA standards and maintain OSHA records accurately.
• Assist patients to fill out information forms accurately, verifying & updating all information.
• Collect and receive patient payments correctly at time of treatment.
• Follow all office protocols, policies and procedures correctly and consistency.
• Use initiative, able to complete all tasks without being told what to do.
• Use proper judgement and able to make management decisions while communicating with the Dr.
• Must always communicate clearly with all staff members and work in a team environment.

A top-performing Office Manager will perform all duties in a manner that ensures top efficiency, productivity, and running a successful dental practice.

We look forward to meeting you!

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• On-the-job training
• Paid jury duty
• Paid sick time
• Paid time off
• Professional development assistance

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Only dental office experience and fully bilingual Spanish/English candidates. Please do not apply if you do not meet the requirements or if you are not ready to start working immediately. Thank you.

Experience:

• Dental Management: 4 years (Required)
• Supervisory: 4 years (Required)
• Dental Front Desk: 4 years (Required)
• Dental Insurance: 4 years (Required)
• Eaglesoft: 4 years (Required)
• Dental Treatment Planning: 4 years (Required)

Language:

• Spanish/English (Required)

Work Location: In person

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