Teleport Technician, Castle Rock Teleport

Equal Opportunity/Affirmative Action Employer including Vets and Disabled

Your role in helping us shape the future:

As a key member of our Technician team at the Castle Rock Teleport, you will ensure communications equipment operates properly and delivers the highest standard service to our customers.

In the role of Teleport Technician in a 24/7 Teleport you can showcase your technical skills and know-how to perform routine on-site installation and repair of equipment as well as preventive maintenance. You will have the opportunity to participate in various projects and gain additional knowledge.

Are you up to the challenge?

• You test and successfully turn-up new services by performing installation and configuration of equipment, associated wiring/cabling and administrative requirements as directed by senior members of the Teleport Operations Team.
• You perform basic preventative/periodic maintenance checks of ground station equipment and associated sub-systems.
• You provide routine level 1 maintenance that includes switching of redundant equipment, performing power reset, and verification of equipment configuration.
• Expand your knowledge while participating in trainings in some level 2 maintenance (removal, replacement and configuration of equipment).
• You perform basic components of emergency restoral procedures for ground station equipment like antennas, up- and downlink systems as well as baseband and video equipment.

Can you drive these processes?

You will monitor the conditions of commercial services and terrestrial facilities, including the status of system alarms, station plant and facility subsystems while working with state-of-the-art monitoring systems and test equipment. You investigate and report any equipment deficiencies related to reliability, or efficiency for service operations. You escalate open issues to senior technician or more senior operations staff. You will prepare documentation, reports and updates for any service status change, maintenance and fault/repair/restoral.

You should definitely have:

• Vocational training or equivalent technical education, ideally in the field of Electronic Communications.
• 1 to 3 years of relevant experience.
• Must be able to work in a 24x7 shift environment (days/nights) and be available for on-call/call-in responsibilities.
• Basic working knowledge of Satellite Earth Station technologies relating to Teleport Operations.
• General knowledge of ancillary plant systems such as HVAC, UPS, electrical switchgear and generating systems.
• Capable of working on various ground station communications systems, performs replacement of major assemblies.
• General understanding of RF theory and basic electronics.
• Ability to determine proper methods of testing equipment and RF/IF systems chains.
• Interest in learning new technologies and services, mainly related to Satellite Communications and Teleport Operations.
• Good organizational, multi-tasking and team player skills.
• Fluency in English.
• Good customer service skills.
• General PC skills and proficiency in use of “Office Suite” software.
• This role is subject to ITAR/EAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).

It would be nice if you had:

• General understanding of antenna drive-systems, high power amplifiers, Up/Down converters, fiber optic sub-systems, baseband equipment consisting of modems, multiplexers, broadband, IP technologies and video technologies/systems.
• General working knowledge of standard test equipment such as spectrum analyzers, frequency counters, power meters, synthesized generators, oscilloscopes, multimeters, bit error rate test sets.

What it’s like to work with us:

Intelsat is connecting the world and transforming the satellite and inflight connectivity landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. We connect the aviation industry and air travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

• We emphasize personal and professional growth
• Awesome benefits including PTO, medical, tuition reimbursement, and training
• Fun, diverse, and inclusive culture

Other Job Info

• Pay Rate: The hourly rate for this position is $24.33 to $33.47. It is eligible for overtime as well as shift and weekend pay differentials. The annual bonus target for this position is 5 percent. In determining compensation, Intelsat considers factors including but not limited to position scope and responsibilities, candidate work experience, education/training, skills and internal peer equity. Intelsat provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).
• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
  • Close vision (20 inches or less), distance vision (20 feet or more), color vision, peripheral vision, and depth perception
  • Ability to climb ladders up to 30 feet (to include outdoor 3-story antenna systems)
  • Job requires ability to lift up to 50 lbs.